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Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
Microsoft
Skills you'll gain: Forecasting, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Sales Presentations, Sales Pipelines, Data Ethics, Taking Meeting Minutes, Microsoft Teams, Customer Insights, Data Quality, Sales Prospecting, Meeting Facilitation, Customer Data Management, Customer Engagement, Microsoft Power Platform, Microsoft Outlook
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Microsoft 365, Resource Allocation, Microsoft Power Platform, Microsoft Teams, Lead Generation, Service Management, Power BI, Customer Service, Customer Insights, Scheduling
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Operations, Sales Process, Market Intelligence, Market Research, Customer Relationship Management, Negotiation
HubSpot Academy
Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Sales Development, Employee Onboarding, Sales Operations, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Customer Relationship Management (CRM) Software
Skills you'll gain: Email Marketing, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Order Fulfillment, Media Planning, Search Engine Marketing, Social Media Management, Marketing Analytics, Customer Retention, A/B Testing, Google Analytics, Customer Relationship Management, Digital Marketing, E-Commerce, Customer Engagement, Campaign Management
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
In summary, here are 10 of our most popular crm courses
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Sales and CRM Overview:Â Salesforce
- Microsoft Copilot for Sales:Â Microsoft
- Salesforce Sales Operations:Â Salesforce
- Customer Relationship Management:Â Starweaver
- Introduction to Microsoft Dynamics 365:Â Microsoft
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Salesforce Sales Development Representative:Â Salesforce
- B2B and Territory Sales Strategies and Techniques:Â Coursera Instructor Network
- Strategic Customer Relationship Management & Sales Technique:Â HubSpot Academy