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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Leading the Modern Day Business

      Skills you'll gain: Design Thinking, Digital Transformation, Product Management, Business Transformation, New Product Development, Innovation, Ideation, Product Lifecycle Management, Product Development, Technology Strategies, Product Improvement, Product Roadmaps, IT Management, Customer Engagement, Creative Problem-Solving, Team Management, Business Strategy, Marketing, Leadership and Management, Storytelling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      S

      S.P. Jain Institute of Management and Research

      Marketing Management

      Skills you'll gain: Product Strategy, Marketing Strategies, Marketing Planning, Marketing Management, Marketing Analytics, Integrated Marketing Communications, Product Lifecycle Management, Business Strategy, Brand Strategy, Brand Management, Target Market, Market Analysis, Marketing Communications, Marketing Channel, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create your e-commerce store with Shopify

      Skills you'll gain: Order Management, Inventory Management System, E-Commerce, Web Analytics, Retail Management, Customer Relationship Management, Business, Product Management, Visual Merchandising, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      568 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategy and Techniques, Customer Relationship Management, Customer Insights, Target Market, Business Strategy, Value Propositions, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Enterprise Product Management Fundamentals

      Skills you'll gain: Product Management, Product Roadmaps, Product Lifecycle Management, Product Development, New Product Development, Product Planning, Value Propositions, Market Research, Microsoft Project, Product Strategy, Product Requirements, Enterprise Security, Market Analysis, Competitive Analysis, Technology Roadmaps, Agile Methodology, Market Data, Stakeholder Management, Cross-Functional Collaboration, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      K

      Kennesaw State University

      Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

      Skills you'll gain: Value Propositions, Business Modeling, Customer Analysis, Business Strategy, Business Planning, Entrepreneurship, Target Market, Customer Relationship Management, Marketing Channel, Strategic Partnership, Cost Management, Innovation, Resource Management, Revenue Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      665 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Pilares de Marketing Digital

      Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Online Advertising, Web Analytics, Marketing, Sales Process, Business Analytics, Search Engine Marketing, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Ser más creativos

      Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Research Proposal: Initiating Research

      Skills you'll gain: Market Research, Sampling (Statistics), Proposal Writing, Market Analysis, Research Methodologies, Data Collection, Quantitative Research, Qualitative Research, Survey Creation, Customer Relationship Management, Business Writing, Verbal Communication Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      923 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Crisis Communications

      Skills you'll gain: Corporate Communications, Media Relations, Persuasive Communication, Crisis Management, Public Relations, Strategic Communication, Communication, Media Strategy, Public Speaking, Ethical Standards And Conduct, Business Ethics, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Salesforce, Sales Enablement, Sales Support, Order Management, Product Knowledge, Contract Management, Collaborative Software, Request For Quotation (RFQ)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Foundations & Stakeholder Collaboration

      Skills you'll gain: Product Management, Innovation, Stakeholder Management, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Communication Strategies, Business Strategy, Communication, Market Analysis, Leadership, Business Development, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular crm courses

    • Leading the Modern Day Business: University of Virginia
    • Marketing Management: S.P. Jain Institute of Management and Research
    • Create your e-commerce store with Shopify: Coursera Project Network
    • Marketing Gerencial: Universidad de Chile
    • Enterprise Product Management Fundamentals: Microsoft
    • Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
    • Pilares de Marketing Digital: Universidad Austral
    • Ser más creativos: Universidad Nacional Autónoma de México
    • Research Proposal: Initiating Research: University of California, Davis
    • Crisis Communications : IESE Business School

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