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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Analyst

      Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Visualization, SQL, Predictive Modeling, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Wrangling, Data Analysis, Big Data, Matplotlib, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      93K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta Web Development Fundamentals

      Skills you'll gain: Django (Web Framework), Responsive Web Design, HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Debugging, Web Development, Computer Programming, Pseudocode, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Developer

      Skills you'll gain: Prompt Engineering, Software Development Life Cycle, Large Language Modeling, Software Architecture, ChatGPT, Development Environment, Flask (Web Framework), Generative AI, Cascading Style Sheets (CSS), Unit Testing, Bootstrap (Front-End Framework), Software Design, Software Development Tools, Software Engineering, Responsive Web Design, Data Import/Export, Python Programming, Engineering Software, Machine Learning, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      72K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      C

      Coursera

      Experience Essentials: Unlocking the UX Process with Miro

      Skills you'll gain: User Experience Design, User Centered Design, Prototyping, Wireframing, User Research, Design Thinking, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Java and Spring Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Restful API, Data Ethics, OpenAI, Application Deployment, Artificial Intelligence, Software Development Tools, Software Testing, Test Automation, Software Development, DevSecOps, Application Security, CI/CD, Application Programming Interface (API), Natural Language Processing, Java Programming, IBM Cloud

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.7K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta Full-Stack Developer

      Skills you'll gain: Jest (JavaScript Testing Framework), Django (Web Framework), Version Control, Restful API, Responsive Web Design, Unix Commands, HTML and CSS, Git (Version Control System), GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), React.js, Mobile Development, SQL, Database Design, API Design, Linux Commands, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      24K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour, Analysis, Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Engineering

      Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Generative AI, Supervised Learning, Keras (Neural Network Library), Feature Engineering, Deep Learning, Reinforcement Learning, Generative AI Agents, Applied Machine Learning, Image Analysis, Data Manipulation, Natural Language Processing, Tensorflow, Artificial Neural Networks, Machine Learning, Python Programming, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Cybersecurity

      Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Security Management, Cyber Security Strategy, Incident Response, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Ethical Standards And Conduct

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      35K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Project Management

      Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Change, Program Management, Project Closure, Agile Methodology, Project Planning, Waterfall Methodology, Strategic Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      96K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Foundations

      Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, Process Management, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Marketing, Marketing Planning, Peer Review, Corporate Finance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Design a User Experience for Social Good & Prepare for Jobs

      Skills you'll gain: User Experience Design, Cross Platform Development, Responsive Web Design, UI/UX Strategy, Web Design, Artificial Intelligence, Design Thinking, Usability Testing, User Research, Prototyping, Professional Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…456…417

    In summary, here are 10 of our most popular customer experience courses

    • IBM Data Analyst: IBM
    • Meta Web Development Fundamentals: Meta
    • IBM AI Developer: IBM
    • Experience Essentials: Unlocking the UX Process with Miro: Coursera
    • Generative AI for Java and Spring Developers: IBM
    • Meta Full-Stack Developer: Meta
    • GenAI for Customer Journey Mapping: Coursera Instructor Network
    • IBM AI Engineering: IBM
    • Foundations of Cybersecurity: Google
    • Foundations of Project Management: Google

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