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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Think Outside the Inbox: Email Marketing

      Skills you'll gain: Email Marketing, Campaign Management, Marketing Automation, Content Marketing, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Generate and Maintain a Healthy Sales Pipeline

      Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Lead Generation, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Strategy, Sales Enablement, Prospecting and Qualification, Customer Engagement, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Zoho Sales Representative

      Skills you'll gain: Sales Process, Account Management, Sales Management, Closing (Sales), Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Acquisition Management, Sales Pipelines, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, General Sales Practices, Customer Relationship Building, Verbal Communication Skills, Sales Strategy, Communication, Business Software, Problem Solving, Critical Thinking

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      124 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Marketing Strategy

      Skills you'll gain: Global Marketing, Brand Management, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Marketing Planning, Customer Relationship Management, Customer Relationship Building, Marketing Communications, Digital Marketing, Marketing Channel, Corporate Sustainability, Business Ethics, Promotional Strategies, Value Propositions, Product Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Project Management Communication, Stakeholders & Leadership

      Skills you'll gain: Stakeholder Management, Communication Planning, Leadership, Leadership and Management, Emotional Intelligence, Project Management, Resource Management, Virtual Teams, Communication Strategies, Communication, Negotiation, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      162 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Owner: Communications & Stakeholder Management

      Skills you'll gain: Communication Planning, Virtual Teams, Stakeholder Management, Agile Product Development, Product Requirements, Negotiation, User Story, Cross-Functional Collaboration, Conflict Management, Communication, Backlogs, Agile Methodology, Prioritization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Media Relations and Crisis Management

      Skills you'll gain: Media Relations, Crisis Management, Internal Communications, Communication Planning, Public Relations, Communication Strategies, Incident Management, Press Releases, Media Strategy, Stakeholder Communications, Real Time Data, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Introduction

      Skills you'll gain: Salesforce, Salesforce Development, User Accounts, Sales Process, Sales Management, Customer Relationship Management, Lead Generation, Cloud Computing, Customer Service, System Configuration, Automation, Dashboard, Data Management

      3.7
      Rating, 3.7 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      EDUCBA

      TOGAF 10 Foundation

      Skills you'll gain: Enterprise Architecture, Risk Management, Information Technology Architecture, Data Architecture, Stakeholder Management, Change Management, Governance, Solution Architecture, Data Migration, Information Architecture, Requirements Management, Gap Analysis, Information Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      249 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      CRM, Dados e o Futuro Centrado no Cliente

      Skills you'll gain: Customer Relationship Management, Data-Driven Decision-Making, Sales Pipelines, Market Intelligence, Business Metrics, Customer experience strategy (CX), Customer Analysis, Customer Insights, Big Data, Sales Process, Consumer Behaviour, Digital Transformation, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Think Outside the Inbox: Email Marketing: Google
    • How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network
    • Zoho Sales Representative: Zoho Corporation
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • Marketing Strategy: Illinois Tech
    • Project Management Communication, Stakeholders & Leadership : SkillUp EdTech
    • Product Owner: Communications & Stakeholder Management : SkillUp EdTech
    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Media Relations and Crisis Management: Microsoft
    • Salesforce Introduction: LearnKartS

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