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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Business Process Automation, Workflow Management, Spreadsheet Software, Productivity Software, Microsoft Excel, Automation, ChatGPT, Operational Efficiency, Process Optimization, Data Mapping, Data Entry, Generative AI

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Managers: Data-Driven Sales Forecasting

      Skills you'll gain: Sales Pipelines, Customer Engagement, Sales Management, Customer experience improvement, Sales Strategy, Generative AI Agents, Data Ethics, Sales Process, Sales, ChatGPT, Forecasting, Business Ethics

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crea gráficos para Facebook en Visme

      Skills you'll gain: Facebook, Marketing Design, Advertising, Online Advertising, Marketing, Social Media Content, Social Media, Social Media Marketing, Content Creation, Graphic Design

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Lead Management with HubSpot

      Skills you'll gain: Lead Generation, Prospecting and Qualification, HubSpot CRM, Sales Pipelines, Sales Management, Customer Acquisition Management, Sales Process, Workflow Management, Marketing Automation, Process Mapping, Dashboard, Performance Measurement, Prioritization

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Mobile Marketing

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Online Advertising, Marketing Effectiveness, Marketing Strategies, Digital Advertising, Promotional Strategies, Social Media Marketing, Growth Strategies, Search Engine Optimization, Advertising Campaigns, Product Promotion, Drive Engagement, Advertising, Keyword Research, Business Metrics, Customer Engagement, Performance Metric

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Principais Elementos do Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer experience strategy (CX), Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Organizational Strategy, Value Propositions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Marketing Channel Governance

      Skills you'll gain: Marketing Channel, Cross-Channel Marketing, Brand Management, Strategic Partnership, Vendor Relationship Management, Customer Relationship Management, Relationship Management, E-Commerce, Business Marketing, B2B Sales, Market Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      A Organização Centrada na Jornada do Cliente

      Skills you'll gain: Customer Success Management, Customer Relationship Management, Customer Engagement, Customer Analysis, Agile Methodology, Business Metrics, Interpersonal Communications, Supplier Relationship Management, Solution Design, Relationship Building, Business Solutions, Strategic Partnership, Product Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Introduction and Setup

      Skills you'll gain: Salesforce Development, Application Development, User Accounts

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Winning at Sales

      Skills you'll gain: Sales Presentations, Sales Management, Sales Territory Management, Account Management, Sales, Sales Strategy, Sales Process, Closing (Sales), Presentations, Consultative Selling, Showrooms, Overcoming Objections, Client Services, Customer Relationship Management, Employee Coaching, Rapport Building, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Develop an Account Strategy

      Skills you'll gain: Account Strategy, Account Management, Customer Relationship Building, Market Opportunities, Sales Strategy, Customer Analysis, Business Strategies, Relationship Management, Business Development, Customer Relationship Management, Customer Insights, Data-Driven Decision-Making, Competitive Analysis, Risk Management, Business Risk Management, Goal Setting, Business Solutions

      4.3
      Rating, 4.3 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crea diseños de marca para tu pequeña empresa con Canva

      Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Design, Graphic Design, Design, Branding, Product Design, Brand Management, Content Creation, Marketing Communications, Content Marketing

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular crm courses

    • ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet: Vanderbilt University
    • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
    • Crea gráficos para Facebook en Visme: Coursera Project Network
    • Lead Management with HubSpot: HubSpot Academy
    • Mobile Marketing: Simplilearn
    • Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
    • Marketing Channel Governance: Emory University
    • A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
    • Salesforce Introduction and Setup: LearnKartS
    • Winning at Sales: Packt

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