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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      O Mundo dos Negócios das Subscrições

      Skills you'll gain: Customer Success Management, Software As A Service, Customer experience strategy (CX), Business Modeling, Business-To-Consumer, Customer Relationship Management, Revenue Management, B2B Sales, Growth Strategies, Business Strategies, Platform As A Service (PaaS), Infrastructure As A Service (IaaS)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Income Features in ProfitBooks

      Skills you'll gain: Order Management, Sales Management, Accounting Software, Accounts Receivable, Customer Relationship Management, Financial Reporting, Small Business Accounting, Inventory Management System, Billing & Invoicing, Sales, Estimation, Accounting, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Value Propositions, Sales Presentation, Sales Process, Sales, Customer Service, Inside Sales, Outside Sales, Verbal Communication Skills, Customer Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Manual de estrategias de ventas por conversación para SDR

      Skills you'll gain: Sales Development, Lead Generation, Consultative Selling, Sales, Sales Strategy, Phone Sales, Emotional Intelligence, Sales Prospecting, Prospecting and Qualification, Empathy, Active Listening, Overcoming Objections, Rapport Building, Self-Awareness, Value Propositions, Prioritization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Fundamental Sales Concepts — An Overview

      Skills you'll gain: Sales Management, Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Relationship Management (CRM) Software, Sales, General Sales Practices, Sales Process, Sales Strategy, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Driving Customer Equity with AI

      Skills you'll gain: Marketing Automation, Marketing Effectiveness, Customer Analysis, Customer Insights, Customer Retention, Marketing Strategies, Generative AI Agents, Marketing Analytics, Customer Acquisition Management, Customer Relationship Management, Predictive Modeling

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      What Does IT Sales Entail?

      Skills you'll gain: Sales Process, Sales Management, Inside Sales, Prospecting and Qualification, Sales, Business Communication, Sales Strategy, Outside Sales, Active Listening, Communication, Professional Networking, Prioritization, Customer Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Capstone: Making the Case for AI

      Skills you'll gain: Customer experience improvement, Generative AI, AI Personalization, Marketing Effectiveness, Marketing Analytics, Customer Insights, Marketing Strategies, Customer Relationship Management (CRM) Software, Artificial Intelligence, Content Creation

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: User Interface (UI), ChatGPT, Self Service Technologies, Generative AI Agents, Customer Service, Client Support, Prompt Engineering, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Crecimiento exponencial para líderes y empresas

      Skills you'll gain: Growth Strategies, Business Transformation, Strategic Leadership, Innovation, Leadership Development, Business Leadership, Emerging Technologies, Organizational Strategy, Technology Strategies, Organizational Change, Organizational Structure

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
    • Income Features in ProfitBooks: Coursera Project Network
    • Selling with Confidence: Dell
    • Manual de estrategias de ventas por conversación para SDR: Salesforce
    • Fundamental Sales Concepts — An Overview: Zoho Corporation
    • Driving Customer Equity with AI: Emory University
    • What Does IT Sales Entail?: Dell
    • Capstone: Making the Case for AI: Emory University
    • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network

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