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Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management, Target Audience, Customer Insights, Consumer Behaviour, Target Market, Customer Data Management, Social Media Campaigns, Product Knowledge, Research
Coursera Project Network
Skills you'll gain: Data Visualization, Sales Presentations, Target Market, Presentations, Sales Pipelines, Process Flow Diagrams, Target Audience, Marketing Collateral, Market Analysis, Sales Process, Content Creation, Graphic Design, Sales, Data Import/Export
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Digital Marketing, Digital Advertising, Customer Relationship Management, Search Engine Optimization, Consumer Behaviour, Marketing Analytics, Email Marketing, Analysis, Market Research, Performance Appraisal
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Closing (Sales), Sales Process, Selling Techniques, Sales Management, Inside Sales, Value Propositions, Technical Sales, Prospecting and Qualification, Digital Transformation, Sales, Sales Presentation, Business Communication, Sales Strategy, Customer Service, Data Centers, Market Research, Customer Insights, Customer Relationship Building, Outside Sales
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Marketing Planning, Marketing Strategies, Strategic Marketing, Customer experience improvement, Customer Relationship Management, Marketing, Data Ethics, Change Management, Artificial Intelligence, Digital Transformation, Regulation and Legal Compliance, Design Thinking, Information Privacy
- Status: Free Trial
LearnKartS
Skills you'll gain: Salesforce, Object-Relational Mapping, Customer Relationship Management, Relational Databases, User Accounts, Data Validation, Database Administration, Data Management, Administration, Cloud Computing, System Configuration, Data Security
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Value Propositions, Customer Relationship Management, Customer Service, Cross Selling, Innovation, Strategic Marketing, Business Transformation, Culture Transformation
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Customer Insights, Process Design, Customer Relationship Management, Customer Support, Business Process, Marketing Strategies, Marketing Channel, Web Analytics, Marketing
- Status: NewStatus: Preview
Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Management, Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Relationship Management (CRM) Software, Sales, General Sales Practices, Sales Process, Sales Strategy, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Agile Methodology, Customer Retention, Customer Service, Customer Relationship Building, Customer Relationship Management, Interpersonal Communications, Customer Support, Customer Engagement, Customer experience strategy (CX), Consultative Approaches, Solution Delivery, Organizational Structure, Software As A Service, Customer Analysis, Relationship Building, Product Lifecycle Management, Performance Metric, Business Modeling, Business-To-Consumer
In summary, here are 10 of our most popular crm courses
- Create Customer Personas in Canva:Â Coursera Project Network
- Build Customizable Sales Presentation Graphics using Canva:Â Coursera Project Network
- Salesforce CLM & CPQ: Streamlining Contract Operations:Â Coursera Instructor Network
- AnalÃticas en Páginas Web: Tecnológico de Monterrey
- Develop with Dell: IT Sales:Â Dell
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation
- Salesforce Fundamentals and Setup:Â LearnKartS
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Create a services customer satisfaction process:Â Coursera Project Network
- Generative AI Course for Marketing, Sales, and Campaigns:Â Simplilearn