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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Empathy and Data in Risk Management

      Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Risk Mitigation, Risk Control, Data Visualization, Data Presentation, Persuasive Communication, Tableau Software, Cybersecurity, Communication, Empathy, Data-Driven Decision-Making, Diversity Equity and Inclusion Initiatives, Heat Maps, Stakeholder Engagement, Artificial Intelligence, Algorithms

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Crea, crece y administra grupos de Facebook

      Skills you'll gain: Facebook, Social Media Management, Drive Engagement, Social Media, Team Building, People Management, Social Media Marketing, Social Media Strategy, Growth Strategies, Marketing Analytics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Salesforce Certified AI Associate Certification

      Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Artificial Intelligence, Supervised Learning, Customer Relationship Management, Machine Learning Algorithms, Data Management, Predictive Analytics, Personalized Service, Customer Engagement, Business Ethics

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Glasgow

      Writing for Business Advanced

      Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Structure, Concision, Vocabulary, Customer Relationship Management, Storytelling, Business Reporting, Target Audience, Grammar, Editing, Press Releases

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Notion for Beginners: Create a Project Plan

      Skills you'll gain: Project Scoping, Databases, Delegation Skills, Project Management Software, Timelines, Project Planning, Milestones (Project Management), Organizational Skills, Project Documentation, Project Management, Collaborative Software, Internal Communications

      4.4
      Rating, 4.4 out of 5 stars
      ·
      15 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      Agile Scrum Master Certification Exam Prep (CSM)

      Skills you'll gain: Agile Software Development, Agile Project Management, Sprint Planning, Backlogs, Agile Methodology, Sprint Retrospectives, Project Management, Project Risk Management, Team Oriented, Change Management, Cross-Functional Collaboration, Team Motivation, Continuous Improvement Process, Stakeholder Engagement, Prioritization, Estimation

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Get Started with HubSpot

      Skills you'll gain: HubSpot CRM, Team Building, Marketing Automation, Email Marketing, Sales Enablement, Management Reporting, Customer Relationship Management, User Accounts, Customer Data Management, Customer Service

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Analíticas de Marketing Digital

      Skills you'll gain: Web Analytics, Social Media, Competitive Analysis, Professional Networking, Social Media Marketing, Google Analytics, Analytics, Marketing Analytics, Target Audience, LinkedIn, Digital Marketing, Digital Advertising, Customer Relationship Management, Marketing Effectiveness, Search Engine Optimization, Social Media Strategy, Consumer Behaviour, Facebook, Instagram, Marketing Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      237 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      I

      IIT Bombay

      Introduction to Business Management : Winning Externally

      Skills you'll gain: Customer Service, Supply Chain, Market Research, Customer Relationship Management, Value Propositions, Customer Analysis, Market Analysis, Business Marketing, Sales Management, Marketing Communications, B2B Sales, Marketing Strategies, Business-To-Consumer, Selling Techniques, Competitive Analysis, Brand Management, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crie sua primeira campanha com Facebook Ads Manager

      Skills you'll gain: Advertising Campaigns, Facebook, Marketing Budgets, Advertising, Social Media Campaigns, Online Advertising, Paid media, Digital Advertising, Campaign Management, Social Media Management, Content Performance Analysis, Customer Insights, Budget Management, Target Audience

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Crea una propuesta de negocio con Visme

      Skills you'll gain: Sales Presentations, Proposal Writing, Business Writing, Proposal Development, Presentations, Value Propositions, Company, Product, and Service Knowledge, Content Creation, Business Strategy, Entrepreneurship

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Operaciones de ventas de Salesforce

      Skills you'll gain: Sales Pipelines, Dashboard, Sales Process, Customer Success Management, Prospecting and Qualification, Sales Operations, Salesforce, Lead Generation, Sales Management, Data Visualization, Sales Development, Customer Relationship Management (CRM) Software, B2B Sales, Customer Relationship Management, Sales, Order Management, Campaign Management, Business Reporting, Contract Management, Customer Support

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular crm courses

    • Empathy and Data in Risk Management: University of Illinois Urbana-Champaign
    • Crea, crece y administra grupos de Facebook: Coursera Project Network
    • Salesforce Certified AI Associate Certification: Packt
    • Writing for Business Advanced: University of Glasgow
    • Notion for Beginners: Create a Project Plan: Coursera Project Network
    • Agile Scrum Master Certification Exam Prep (CSM): Packt
    • Get Started with HubSpot: Coursera Project Network
    • Analíticas de Marketing Digital: Tecnológico de Monterrey
    • Introduction to Business Management : Winning Externally: IIT Bombay
    • Crie sua primeira campanha com Facebook Ads Manager: Coursera Project Network

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