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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Sales Force Management

      Skills you'll gain: Sales Management, Training Programs, Job Analysis, Sales Training, Recruitment, Performance Appraisal, Talent Recruitment, Employee Training, Team Motivation, Recruitment Strategies, Employee Performance Management, Performance Measurement, Interviewing Skills, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      A

      Automation Anywhere

      Getting Started with Automation 360

      Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, Process Analysis, Workflow Management, Microsoft Excel, Front Office, Scalability, Process Management, Data Validation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      29 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Digital Marketing

      Skills you'll gain: Search Engine Marketing, Online Advertising, Keyword Research, Digital Marketing, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Pay Per Click Advertising, Web Analytics and SEO, Storytelling, Brand Management, Customer Relationship Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Ethical Standards And Conduct, Client Services, Diversity and Inclusion, Coaching, Conflict Management, Customer Relationship Management, Relationship Building, Communication, Workforce Development, Industrial and Organizational Psychology, Active Listening, Human Development, Professional Development, Mentorship, Empathy, Goal Setting, Crisis Intervention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      324 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Functions

      Skills you'll gain: Systems Administration, Database Administration, Cloud Security, Drive Engagement, Identity and Access Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Integration

      Skills you'll gain: Salesforce, User Accounts, Data Quality, Data Integration, Business Process Automation, Data Import/Export, Dashboard, Ad Hoc Reporting, Data Modeling, Data Management, Business Process, Internal Communications, Automation, Report Writing, Data Security, Cloud Computing

      4.1
      Rating, 4.1 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      National Taiwan University

      行銷典範轉移: 變動中的消費世界 (Marketing in a changing world)

      Skills you'll gain: Brand Management, Customer Retention, Customer Relationship Management, Marketing, Brand Awareness, Strategic Marketing, Consumer Behaviour, Target Market, Marketing Strategies, Market Dynamics, Customer Insights, Market Analysis, Marketing Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      126 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Ad Hoc Reporting, Salesforce Development, User Accounts, Sales Process, Systems Administration, Business Reporting, Management Reporting, Sales Management, Report Writing, Data Visualization, Database Administration, Customer Relationship Management, Data Import/Export, Cloud Security, Data Management, Drive Engagement, Security Controls, Identity and Access Management

      3.8
      Rating, 3.8 out of 5 stars
      ·
      48 reviews

      Beginner · Specialization · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Media Relations and Crisis Management

      Skills you'll gain: Media Relations, Crisis Management, Internal Communications, Communication Planning, Public Relations, Communication Strategies, Incident Management, Press Releases, Media Strategy, Stakeholder Communications, Real Time Data, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Capital-investissement et capital-risque

      Skills you'll gain: Private Equity, Business Valuation, Investment Management, Entrepreneurial Finance, Mergers & Acquisitions, Capital Markets, Financial Analysis, Due Diligence, Legal Risk, Tax Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process, Customer Relationship Management, Enterprise Resource Planning, IT Management, Business Intelligence, Business Operations, Information Technology, Continuous Improvement Process, Information Systems, IT Infrastructure, Quality Management, Technology Strategies, Subcontracting, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      388 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Sales Force Management: West Virginia University
    • Getting Started with Automation 360: Automation Anywhere
    • Introduction to Digital Marketing: University of California, Irvine
    • Foundations of Career Navigating and Coaching: Goodwill Industries International
    • Salesforce Admin Functions: LearnKartS
    • Salesforce Integration: University of California, Irvine
    • 行銷典範轉移: 變動中的消費世界 (Marketing in a changing world): National Taiwan University
    • Salesforce Admin Certification: LearnKartS
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Media Relations and Crisis Management: Microsoft

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