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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Transformation

      Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Design Thinking, Growth Strategies, Business Technologies, Business Strategy, Corporate Strategy, Innovation, Emerging Technologies, Business Process Management, Change Management, Competitive Analysis, Internet Of Things, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Marketing, Communication, and PR

      Skills you'll gain: Marketing and Public Relations, Integrated Marketing Communications, Public Relations, Communication Planning, Marketing Communications, Storytelling, Media and Communications, Strategic Communication, Target Audience, Media Strategy, Digital Media Strategy, Performance Analysis, Campaign Management, Performance Measurement, Content Creation, Ethical Standards And Conduct, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Business Process Modelling

      Skills you'll gain: Business Analysis, Business Workflow Analysis, Process Management, Workflow Management, Project Scoping, Process Improvement, Service Design, Stakeholder Engagement, System Design and Implementation, Stakeholder Communications, Business Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Data Analytics Methods for Marketing

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Customer Analysis, Target Audience, Marketing Channel, Return On Investment, Advertising, A/B Testing, Customer Relationship Management, Sales Process, Business Metrics, Data Analysis, Regression Analysis, Forecasting, Statistical Methods

      4.7
      Rating, 4.7 out of 5 stars
      ·
      275 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Ser más creativos

      Skills you'll gain: Creative Thinking, Creativity, Brainstorming, Creative Problem-Solving, Design Thinking, Innovation, Curiosity, Problem Solving, Cognitive flexibility, Dealing With Ambiguity, Collaboration, Persona (User Experience)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Certified Associate in Project Management (CAPM)® Exam: Unit 5

      Skills you'll gain: Project Risk Management, Risk Management, Business Risk Management, Risk Mitigation, Risk Analysis, Contract Management, Project Management, Supplier Management, Procurement, Vendor Management, Contingency Planning, Change Control

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Marketing Digital

      Skills you'll gain: Google Ads, Social Media, Social Media Strategy, Media Buying, Social Media Marketing, Web Analytics, Digital Media Strategy, Digital Marketing, Content Strategy, Customer Relationship Management, Digital Advertising, Pay Per Click Advertising, Online Advertising, Advertising Campaigns, Marketing Strategies, Marketing, Campaign Management, Paid media, Content Performance Analysis, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Business Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Leadership, Automation, Employee Training

      Beginner · Course

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Establishing Your Sales Strategy

      Skills you'll gain: Sales Process, Technical Sales, Prospecting and Qualification, Customer Relationship Building, Sales, Sales Strategy, Sales Pipelines, Rapport Building, Relationship Building, Information Technology, Sales Presentations, Solution Selling, Data Centers, Digital Transformation, Customer Insights, Customer Relationship Management, Telecommunications, Big Data, Communication, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Desarrollo de estrategias eficaces de marketing deportivo

      Skills you'll gain: Branding, Customer Engagement, Brand Management, Loyalty Programs, Marketing Strategy and Techniques, Social Media Strategy, Strategic Partnership, Marketing Analytics, Customer experience improvement, Personalized Service, Technology Strategies, Digital Transformation, Content Strategy, Customer Relationship Management, Ethical Standards And Conduct, Market Dynamics, Artificial Intelligence, Innovation, Cross Platform Development, Data Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Developing Effective Sports Marketing Strategies

      Skills you'll gain: Brand Management, Branding, Marketing, Marketing Analytics, Marketing Strategy and Techniques, Social Media Strategy, Loyalty Programs, Strategic Partnership, Customer Engagement, Digital Transformation, Customer experience improvement, Content Strategy, Personalized Service, Technology Strategies, Customer Relationship Management, Artificial Intelligence, Data Analysis, Innovation, Cross Platform Development, Ethical Standards And Conduct

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies IT Sales Representative

      Skills you'll gain: Overcoming Objections, Sales Territory Management, Sales Process, Closing (Sales), Sales Presentation, Technical Sales, Business Communication, Value Propositions, Negotiation, Active Listening, Prospecting and Qualification, Solution Selling, Sales, Influencing, Presentations, Sales Strategy, Communication, Account Management, Customer Relationship Management, Customer Relationship Building

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular crm courses

    • Digital Transformation: University of Virginia
    • Marketing, Communication, and PR: Microsoft
    • Business Process Modelling: Starweaver
    • Data Analytics Methods for Marketing: Meta
    • Ser más creativos: Universidad Nacional Autónoma de México
    • Certified Associate in Project Management (CAPM)® Exam: Unit 5: Pearson
    • Marketing Digital: Universidad Austral
    • Introduction to AI for sales professionals: AI Business School
    • Dell Technologies Establishing Your Sales Strategy: Dell
    • Desarrollo de estrategias eficaces de marketing deportivo: Real Madrid Graduate School Universidad Europea

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