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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • C

      Coursera Project Network

      كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

      Skills you'll gain: Customer experience improvement, Customer Service, Goal Setting, Customer Engagement, Customer Retention, Facebook, Customer Relationship Management (CRM) Software, Customer Analysis, Customer Insights, Social Media Campaigns, Google Sheets, Marketing Strategies, Marketing, Purchasing, Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      تقارير المبيعات باستخدام HubSpot

      Skills you'll gain: Data Visualization, HubSpot CRM, Goal Setting, Dashboard, Data-Driven Decision-Making, Business Reporting, Customer Relationship Management (CRM) Software, Sales Management, Key Performance Indicators (KPIs), Business Metrics, Marketing Analytics, Business Strategies, Customer Engagement, Customer Service

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

      Skills you'll gain: User Feedback, Customer Insights, Customer Data Management, Customer experience improvement, User Accounts, Content Creation

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Reporting with HubSpot

      Skills you'll gain: HubSpot CRM, Business Reporting, Dashboard, Data-Driven Decision-Making, Lead Generation, Goal Setting, Customer Relationship Management, Business Analytics, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Business Strategies, Sales Process, Performance Metric, Customer Service

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Get Ready to Sell: Guided Projects and Portfolio Development

      Skills you'll gain: Sales Process, Sales Management, Closing (Sales), Sales Presentation, Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Interviewing Skills, Portfolio Management, Interpersonal Communications

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      لوسائط الرقمية واستراتيجيات التسويق

      Skills you'll gain: Marketing Strategies, Marketing Planning, Digital Media Strategy, Customer Relationship Management (CRM) Software, Email Marketing, Digital Marketing, Social Media Marketing, Marketing, Marketing Communications, Video Production, Marketing Effectiveness, Online Advertising, Content Marketing, Search Engine Optimization, Copywriting, Social Media, Integrated Marketing Communications, Key Performance Indicators (KPIs)

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de oportunidades en Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Salesforce, Sales, Order Management, Contract Management, Collaborative Software, Product Management, Closing (Sales), Request For Quotation (RFQ), Kanban Principles

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      How to create an email campaign with SendinBlue

      Skills you'll gain: Newsletters, Campaign Management, Email Marketing, Digital Marketing, Customer Relationship Management, Registration, User Accounts, Marketing Communications

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Key Skillsets for a Sales Representative

      Skills you'll gain: Sales, General Sales Practices, Customer Relationship Management (CRM) Software, Verbal Communication Skills, Sales Strategy, Sales Process, Customer Relationship Management, Communication, Closing (Sales), Sales Management, Active Listening, Business Software, Spreadsheet Software, Productivity Software, Problem Solving, Business Writing, Relationship Building, Non-Verbal Communication, Value Propositions, Critical Thinking

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Informes de ventas con HubSpot

      Skills you'll gain: Data Visualization, Dashboard, Data Presentation, Lead Generation, Business Reporting, Competitive Analysis, Data-Driven Decision-Making, Sales Process, Customer Relationship Management (CRM) Software, Business Strategy, Business Analytics, Key Performance Indicators (KPIs), Customer Engagement, Customer Service, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Roles and Responsibilities of a Sales Representative

      Skills you'll gain: Account Management, Customer Acquisition Management, Prospecting and Qualification, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Management, Sales Process, Lead Generation, Sales Strategy, Cross-Functional Collaboration, Customer Relationship Building, Upselling, Organizational Structure, Prioritization

      Beginner · Course · 1 - 3 Months

    CRM learners also search

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    1…212223…24

    In summary, here are 10 of our most popular crm courses

    • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera Project Network
    • تقارير المبيعات باستخدام HubSpot: HubSpot Academy
    • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
    • Sales Reporting with HubSpot: HubSpot Academy
    • Get Ready to Sell: Guided Projects and Portfolio Development: Zoho Corporation
    • لوسائط الرقمية واستراتيجيات التسويق: University of Illinois Urbana-Champaign
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Administración de oportunidades en Salesforce: Salesforce
    • How to create an email campaign with SendinBlue: Coursera Project Network
    • Key Skillsets for a Sales Representative: Zoho Corporation

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