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Explore the CRM Course Catalog
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Value Propositions, Customer Relationship Management, Customer Service, Cross Selling, Innovation, Strategic Marketing, Business Transformation, Culture Transformation
- Status: Preview
Dubai College of Tourism
Skills you'll gain: Hospitality Management, Hospitality, Online Advertising, Customer experience strategy (CX), Digital Marketing, Promotional Strategies, Customer Insights, Marketing, Marketing Planning, Marketing Channel, Consumer Behaviour, Marketing Strategies, Content Marketing, Target Market, Customer Relationship Management, Adaptability
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Customer Insights, Process Design, Customer Relationship Management, Customer Support, Business Process, Marketing Strategies, Marketing Channel, Web Analytics, Marketing
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Marketing Planning, Marketing Strategies, Strategic Marketing, Customer experience improvement, Customer Relationship Management, Marketing, Data Ethics, Change Management, Artificial Intelligence, Digital Transformation, Regulation and Legal Compliance, Design Thinking, Information Privacy
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Agile Methodology, Customer Retention, Customer Service, Customer Relationship Building, Customer Relationship Management, Interpersonal Communications, Customer Support, Customer Engagement, Customer experience strategy (CX), Consultative Approaches, Solution Delivery, Organizational Structure, Software As A Service, Customer Analysis, Relationship Building, Product Lifecycle Management, Performance Metric, Business Modeling, Business-To-Consumer
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Data Ethics, Artificial Intelligence, Customer Relationship Management, AI Personalization, Generative AI, Business Solutions, Automation, Predictive Modeling, Business Ethics, Data-Driven Decision-Making, Analytics
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Value Propositions, Business Marketing, Strategic Planning, Market Research, Customer Relationship Management, Marketing Planning, Branding, Marketing Strategy and Techniques, Data-Driven Decision-Making, Business Writing, Customer Service, Digital Advertising, Business Strategy, Social Media Strategy, Media Strategy, Marketing, Social Media Marketing, Digital Marketing, Google Ads, Forecasting
Coursera Project Network
Skills you'll gain: Order Management, Sales Management, Accounting Software, Accounts Receivable, Customer Relationship Management, Financial Reporting, Small Business Accounting, Inventory Management System, Billing & Invoicing, Sales, Estimation, Accounting, Finance
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Value Propositions, Sales Presentation, Sales Process, Sales, Customer Service, Inside Sales, Outside Sales, Verbal Communication Skills, Customer Analysis
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Management, Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Relationship Management (CRM) Software, Sales, General Sales Practices, Sales Process, Sales Strategy, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification
- Status: Free Trial
Skills you'll gain: Sales Development, Lead Generation, Consultative Selling, Sales, Sales Strategy, Phone Sales, Emotional Intelligence, Sales Prospecting, Prospecting and Qualification, Empathy, Active Listening, Overcoming Objections, Rapport Building, Self-Awareness, Value Propositions, Prioritization
- Status: Free Trial
Skills you'll gain: Sales Process, Sales Management, Inside Sales, Prospecting and Qualification, Sales, Business Communication, Sales Strategy, Outside Sales, Active Listening, Communication, Professional Networking, Prioritization, Customer Relationship Building
In summary, here are 10 of our most popular crm courses
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Dubai Hospitality Marketing :Â Dubai College of Tourism
- Create a services customer satisfaction process:Â Coursera Project Network
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation
- Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
- Supercharge with Salesforce Einstein (GPT):Â Coursera Instructor Network
- Marketing Strategy for Engineers and Technologists:Â University of Colorado Boulder
- Income Features in ProfitBooks:Â Coursera Project Network
- Selling with Confidence:Â Dell
- Fundamental Sales Concepts — An Overview: Zoho Corporation