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Explore the CRM Course Catalog
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Risk Mitigation, Risk Control, Data Visualization, Data Presentation, Persuasive Communication, Tableau Software, Cybersecurity, Communication, Empathy, Data-Driven Decision-Making, Diversity Equity and Inclusion Initiatives, Heat Maps, Stakeholder Engagement, Artificial Intelligence, Algorithms
- Status: Free Trial
TecnolĂłgico de Monterrey
Skills you'll gain: Web Analytics, Social Media, Competitive Analysis, Professional Networking, Social Media Marketing, Google Analytics, Analytics, Marketing Analytics, Target Audience, LinkedIn, Digital Marketing, Digital Advertising, Customer Relationship Management, Marketing Effectiveness, Search Engine Optimization, Social Media Strategy, Consumer Behaviour, Facebook, Instagram, Marketing Strategies
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, AI Personalization, Customer Acquisition Management, Customer Relationship Management, Customer Engagement, Marketing Planning, Customer Insights, Data Ethics, Marketing Channel, Customer Analysis, Business Marketing, Digital Marketing, Peer Review, Campaign Management, Target Market, Budget Management, Generative AI, Marketing Strategies
Coursera Project Network
Skills you'll gain: Advertising Campaigns, Facebook, Marketing Budgets, Advertising, Social Media Campaigns, Online Advertising, Paid media, Digital Advertising, Campaign Management, Social Media Management, Content Performance Analysis, Customer Insights, Budget Management, Target Audience
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct
- Status: NewStatus: Free Trial
Oracle
Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Python Programming, Application Deployment, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Design Thinking, Product Development, Innovation, Customer Analysis, Customer Insights, Needs Assessment, Customer experience strategy (CX), Consumer Behaviour, Marketing Psychology, Customer Relationship Management, Market Research
- Status: Free Trial
FAIR Institute
Skills you'll gain: Cyber Governance, Cyber Risk, Risk Appetite, Risk Management, Governance Risk Management and Compliance, Risk Analysis, Business Communication, Cyber Security Strategy, Technical Communication, Regulatory Requirements, Compliance Management, Strategic Communication
Coursera Project Network
Skills you'll gain: Sales Presentations, Proposal Writing, Business Writing, Proposal Development, Presentations, Value Propositions, Company, Product, and Service Knowledge, Content Creation, Business Strategy, Entrepreneurship
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Pipelines, Dashboard, Sales Process, Customer Success Management, Prospecting and Qualification, Sales Operations, Salesforce, Lead Generation, Sales Management, Data Visualization, Sales Development, Customer Relationship Management (CRM) Software, B2B Sales, Customer Relationship Management, Sales, Order Management, Campaign Management, Business Reporting, Contract Management, Customer Support
- Status: Preview
Universidad de Palermo
Skills you'll gain: Marketing Operations, Target Market, Customer Relationship Management, Promotions and Campaigns, Sales Management, Business Marketing, Performance Metric, Marketing Management, Market Research, Sales, Return On Investment, B2B Sales, Business Metrics, Sales Strategy, Operations Management, Resource Allocation, Cross-Functional Collaboration, Digital Marketing
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Relationship Management (CRM) Software, AI Personalization, Sales Enablement, Customer Analysis, Sales Training, Sales, Data Cleansing, Customer Data Management, Customer Insights, Microsoft Teams, Sales Pipelines, Sales Process, Sales Prospecting, Generative AI Agents, Data Quality, Data Ethics, Sales Presentations, Enterprise Sales
In summary, here are 10 of our most popular crm courses
- Empathy and Data in Risk Management:Â University of Illinois Urbana-Champaign
- AnalĂticas de Marketing Digital:Â TecnolĂłgico de Monterrey
- Advanced Digital Marketing:Â University of Maryland, College Park
- Crie sua primeira campanha com Facebook Ads Manager:Â Coursera Project Network
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Oracle Cloud and AI:Â Oracle
- Customer Centric Innovation:Â University of Illinois Urbana-Champaign
- Executive Communication and Governance:Â FAIR Institute
- Crea una propuesta de negocio con Visme:Â Coursera Project Network
- Operaciones de ventas de Salesforce:Â Salesforce