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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Wireframing, Prototyping, Product Design, Product Development, Design Thinking, User Experience Design, User Experience, Project Management, Test Engineering, Product Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Salesforce, Sales Enablement, Sales Support, Order Management, Product Knowledge, Contract Management, Collaborative Software, Request For Quotation (RFQ)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Prospecting, Sales Development, Cold Calling, HubSpot CRM, Sales Process, Prospecting and Qualification, Selling Techniques, Phone Sales, Sales, Sales Presentation, Inside Sales, Consultative Selling, Sales Strategy, Outbound Calls, Negotiation, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      522 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, B2B Sales, Customer Relationship Management, Sales Process, Sales Pipelines, Sales Management, Sales, Customer Data Management, Data Cleansing, Business-To-Consumer, Data Management

      Beginner · Course · 1 - 4 Weeks

    • I

      IE Business School

      Critical Perspectives on Management

      Skills you'll gain: Innovation, Corporate Strategy, Performance Management, Business Strategy, Business Management, Leadership and Management, Business, Organizational Strategy, Governance, Decision Making, Storytelling, Entrepreneurship, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      312 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Digital Marketing

      Skills you'll gain: Search Engine Marketing, Online Advertising, Keyword Research, Digital Marketing, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Pay Per Click Advertising, Web Analytics and SEO, Storytelling, Brand Management, Customer Relationship Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Channel Management and Retailing

      Skills you'll gain: Marketing Channel, Retail Management, Product Assortment, Merchandising, Retail Sales, Supply Chain, Strategic Marketing, Supply Chain Planning, Growth Strategies, Business Marketing, E-Commerce, Strategic Partnership, Conflict Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Value Creation and Building Enduring Relationships

      Skills you'll gain: Technical Management, Strategic Leadership, Stakeholder Management, Organizational Leadership, Leadership and Management, Stakeholder Engagement, Professional Networking, Leadership, Business Strategy, Business Leadership, Organizational Strategy, Relationship Building, Business Strategies, Competitive Analysis, Innovation, Mentorship, Value Propositions, Communication

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos de IA Aplicados ao CRM

      Skills you'll gain: Customer Relationship Management, Deep Learning, Predictive Analytics, Applied Machine Learning, Data-Driven Decision-Making, Machine Learning, Analytics, Artificial Intelligence, Unsupervised Learning, Business Solutions, Artificial Neural Networks, Supervised Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Ethical Standards And Conduct, Client Services, Diversity and Inclusion, Coaching, Conflict Management, Customer Relationship Management, Relationship Building, Communication, Workforce Development, Industrial and Organizational Psychology, Active Listening, Human Development, Professional Development, Mentorship, Empathy, Goal Setting, Crisis Intervention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      324 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      NIST DoD RMF

      Skills you'll gain: Risk Management Framework, NIST 800-53, Cyber Risk, Systems Development Life Cycle, Security Management, Continuous Monitoring, Authorization (Computing), Cyber Security Policies, Vulnerability Assessments, Security Controls, Information Privacy, Information Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      47 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Foundations & Stakeholder Collaboration

      Skills you'll gain: Product Management, Innovation, Stakeholder Management, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Communication Strategies, Business Strategy, Communication, Market Analysis, Leadership, Business Development, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular crm courses

    • Creative Design, Prototyping, and Testing: University of Maryland, College Park
    • Opportunity Management in Salesforce: Salesforce
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • Resumen de ventas y CRM: Salesforce
    • Critical Perspectives on Management: IE Business School
    • Introduction to Digital Marketing: University of California, Irvine
    • Channel Management and Retailing : IE Business School
    • Value Creation and Building Enduring Relationships: University of Colorado Boulder
    • Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
    • Foundations of Career Navigating and Coaching: Goodwill Industries International

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