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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Planificación y gestión estratégica para Pymes

      Skills you'll gain: Competitive Analysis, Business Planning, Business Modeling, Customer Relationship Management, Sales Management, Business Strategy, Entrepreneurship, Financial Management, Strategic Leadership, Market Analysis, Accounting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      973 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Business Process Modelling

      Skills you'll gain: Business Systems Analysis, Business Analysis, Business Workflow Analysis, Process Management, Workflow Management, Project Scoping, Process Improvement, Service Design, Stakeholder Engagement, System Design and Implementation, Stakeholder Communications, Business Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      94 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      K

      Kennesaw State University

      Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

      Skills you'll gain: Value Propositions, Business Modeling, Customer Analysis, Business Strategy, Business Planning, Entrepreneurship, Target Market, Customer Relationship Management, Marketing Channel, Strategic Partnership, Cost Management, Innovation, Resource Management, Revenue Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      666 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Marketing, Communication, and PR

      Skills you'll gain: Marketing and Public Relations, Integrated Marketing Communications, Public Relations, Communication Planning, Marketing Communications, Storytelling, Media and Communications, Strategic Communication, Target Audience, Media Strategy, Digital Media Strategy, Performance Analysis, Campaign Management, Performance Measurement, Content Creation, Ethical Standards And Conduct, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Pilares de Marketing Digital

      Skills you'll gain: Web Analytics, Digital Media Strategy, Digital Marketing, Social Media Marketing, Customer Relationship Management, Social Media Strategy, Digital Advertising, Marketing Strategy and Techniques, Business Analytics, Content Marketing, Marketing, Analytics, Search Engine Marketing, Performance Analysis, Search Engine Optimization, Sales, Email Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      S.P. Jain Institute of Management and Research

      Marketing Management

      Skills you'll gain: Product Strategy, Marketing Strategies, Marketing Planning, Marketing Management, Marketing Analytics, Integrated Marketing Communications, Product Lifecycle Management, Business Strategy, Brand Strategy, Brand Management, Target Market, Market Analysis, Marketing Communications, Marketing Channel, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create your e-commerce store with Shopify

      Skills you'll gain: Order Management, Inventory Management System, E-Commerce, Web Analytics, Retail Management, Customer Relationship Management, Business, Product Management, Visual Merchandising, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      568 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Research Proposal: Initiating Research

      Skills you'll gain: Market Research, Sampling (Statistics), Proposal Writing, Market Analysis, Research Methodologies, Data Collection, Quantitative Research, Qualitative Research, Survey Creation, Customer Relationship Management, Business Writing, Verbal Communication Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      923 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Enterprise Product Management Fundamentals

      Skills you'll gain: Product Management, Product Roadmaps, Product Lifecycle Management, Product Development, New Product Development, Product Planning, Value Propositions, Market Research, Microsoft Project, Product Strategy, Product Requirements, Enterprise Security, Market Analysis, Competitive Analysis, Technology Roadmaps, Agile Methodology, Market Data, Stakeholder Management, Cross-Functional Collaboration, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      National Taiwan University

      行銷典範轉移: 變動中的消費世界 (Marketing in a changing world)

      Skills you'll gain: Brand Management, Customer Retention, Customer Relationship Management, Marketing, Brand Awareness, Strategic Marketing, Consumer Behaviour, Target Market, Marketing Strategies, Market Dynamics, Customer Insights, Market Analysis, Marketing Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      126 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management I

      Skills you'll gain: Product Management, Competitive Analysis, Product Strategy, Product Roadmaps, Market Analysis, Product Requirements, Customer Insights, Strategic Leadership, Go To Market Strategy, Innovation, Persona Development, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      796 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…789…23

    In summary, here are 10 of our most popular crm courses

    • Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
    • Business Process Modelling: Starweaver
    • Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
    • Marketing, Communication, and PR: Microsoft
    • Pilares de Marketing Digital: Universidad Austral
    • Marketing Management: S.P. Jain Institute of Management and Research
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Create your e-commerce store with Shopify: Coursera Project Network
    • Research Proposal: Initiating Research: University of California, Davis
    • Enterprise Product Management Fundamentals: Microsoft

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