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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Teams

      Skills you'll gain: AI Personalization, Sales Enablement, Generative AI Agents, Sales Strategy, Sales, Sales Process, Large Language Modeling, Prompt Engineering, Data-Driven Decision-Making, Customer Engagement, Accountability, Operational Efficiency, Automation, Business Ethics

      4
      Rating, 4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Establish Clients for Life with Sellers

      Skills you'll gain: Real Estate Transactions, Real Estate Sales, Client Services, Lead Generation, Customer Relationship Management, Sales Prospecting, Customer Relationship Building, Sales Presentation, Administrative Support, Negotiation, Marketing, Contract Management, Real Estate

      4.4
      Rating, 4.4 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin and App Builder

      Skills you'll gain: Dashboard, Salesforce, Object-Relational Mapping, Salesforce Development, Application Deployment, Customer Relationship Management, Workflow Management, Relational Databases, Data Visualization, User Accounts, Report Writing, Data Import/Export, Data Access, Data Validation, Data Security, Sales Pipelines, Data Sharing, Database Administration, Data Management, Business Logic

      4.1
      Rating, 4.1 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Crea una tarjeta de negocios en Canva

      Skills you'll gain: Canva (Software), Logo Design, Graphic and Visual Design, Design, Marketing Design, Branding, Marketing Materials

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Career Management

      Skills you'll gain: Storytelling, Influencing, Talent Management, Professional Development, Mentorship, Coaching, Adaptability, Brand Strategy, Employee Engagement, Business Management, Strategic Communication, Human Resources, Branding, Professional Networking, Strategic Leadership, Personal Development, Lifelong Learning, Collaboration, Self-Awareness, Goal Setting

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Marketing Automation with AI and HubSpot: Plan to Execution

      Skills you'll gain: Marketing Automation, Prompt Engineering, Dashboard, Marketing Analytics, HubSpot CRM, Campaign Management, Lead Generation, Marketing Strategies, Email Marketing, Workflow Management, ChatGPT, MarTech, Customer Relationship Management (CRM) Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Disrupción Digital

      Skills you'll gain: Technology Strategies, Business Strategies, Business Strategy, Digital Transformation, Organizational Strategy, Business Modeling, Business Transformation, Emerging Technologies, Innovation, Customer Relationship Management, Market Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      37 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Salesforce Certified AI Specialist Certification

      Skills you'll gain: Salesforce, Generative AI, Artificial Intelligence, Data Ethics, Large Language Modeling, Customer Relationship Management, Data Modeling, Automation, Predictive Modeling, Data Security

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Glasgow

      Writing for Business Advanced

      Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Structure, Concision, Vocabulary, Customer Relationship Management, Storytelling, Business Reporting, Target Audience, Grammar, Editing, Press Releases

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Data Management, Reports, and Dashboards

      Skills you'll gain: Dashboard, Salesforce, Report Writing, Data Import/Export, Data Visualization, Sales Pipelines, Workflow Management, Marketing Analytics, Data Management, Data Cleansing, Data Quality, Data Migration

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity with Professor Jagdish Sheth

      Skills you'll gain: Customer Retention, Expectation Management, Customer Insights, Customer experience strategy (CX), Brand Loyalty, B2B Sales, Value Propositions, Diversity Marketing, Corporate Sustainability, Customer Relationship Management, Target Market, Market Opportunities, Customer Service, Consumer Behaviour, Strategic Partnership, Business Ethics, Advertising, Business Strategy, Marketing, Business

      4.7
      Rating, 4.7 out of 5 stars
      ·
      56 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The Good, Bad, and Ugly of Marketing - Jagdish Sheth

      Skills you'll gain: Marketing, Marketing Effectiveness, Marketing Strategies, Strategic Marketing, Stakeholder Management, Stakeholder Engagement, Marketing Management, Business Marketing, Consumer Behaviour, Business Ethics, Customer Relationship Building, User Research

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • GenAI for Sales Teams: Coursera Instructor Network
    • Establish Clients for Life with Sellers: Keller Williams
    • Salesforce Admin and App Builder: LearnKartS
    • Crea una tarjeta de negocios en Canva: Coursera Project Network
    • Career Management: Fundação Instituto de Administração
    • Marketing Automation with AI and HubSpot: Plan to Execution: Coursera Project Network
    • Disrupción Digital: Universidad de Palermo
    • Salesforce Certified AI Specialist Certification: Packt
    • Writing for Business Advanced: University of Glasgow
    • Data Management, Reports, and Dashboards: LearnKartS

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