IBM Systems Analyst Professional Certificate

Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

How to apply BABOK principles in real-world scenarios

Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Job-ready skills in project and stakeholder management that employers value in a good business analyst

The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

Explain the important role charts play in telling a data-driven story. 

Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

Build and share interactive dashboards using Excel and Cognos Analytics.

Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Create data flow diagrams, entity-relationship diagrams, and unified modeling language diagrams to visualize data, system architecture, and workflows

Evaluate existing IT systems by assessing system architecture, features, performance, and UI/UX to identify inefficiencies and propose improvements

Conduct cost-benefit analyses, operational feasibility studies, and risk assessments to compare IT solution alternatives and recommend solutions

Integrate system analysis, modeling, and evaluation techniques in a project to propose a digital transformation strategy for a business

Create test plans and traceability matrices, and coordinate testing with quality assurance personnel, developers, and stakeholders

Build deployment checklists with clear launch steps, go/no-go criteria, rollback plans, and data validation techniques

Define key system metrics to support post-launch tracking, organize response plans, and guide improvement through retrospectives

Create a Testing and Release Kit with test strategy, validation checklist, and support plans for post-launch success

Master systems analysis, requirements gathering, and IT design to solve real business challenges with end-to-end solutions.

Design end-to-end IT solutions aligned with business goals using stakeholder feedback, feasibility analysis, and technical specs

Create professional requirements docs, process models & tech specs to implement effective IT solutions for real organizations

Refine IT solutions via prototyping and stakeholder feedback to align with business needs and technical feasibility