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Explore the Technical Support Course Catalog
Status: Free TrialSkills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Status: PreviewCoursera Instructor Network
Skills you'll gain: Network Performance Management, Network Monitoring, Technical Communication, Network Troubleshooting, Technical Support, Technical Documentation, Problem Management, Network Analysis
Status: NewStatus: Free TrialMultiple educators
Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Generative AI, Data Storage Technologies, Cybersecurity, Productivity Software, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Business Software, Network Monitoring, Computer Networking, Computer Hardware, Cloud Computing
Status: Free TrialSkills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Technical Support, Desktop Support, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Operating Systems, Help Desk Support, Hardware Troubleshooting, Data Storage, Interviewing Skills, Information Technology, Customer Service
Status: Free TrialJohns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Cloud Management, Role-Based Access Control (RBAC), Data Storage Technologies, Load Balancing, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Azure Active Directory, Computer Systems, Microsoft Teams, Security Strategy, Virtual Local Area Network (VLAN), Collaborative Software, Disaster Recovery, Network Security, Network Protocols
Status: Free TrialSkills you'll gain: Desktop Support, Hardware Troubleshooting, Network Support, Network Troubleshooting, Information Technology Operations, Microsoft Windows, Mobile Security, Computer Hardware, Technical Support and Services, System Configuration, Networking Hardware, Technical Support, Network Security, Operating Systems, Firewall, Windows Servers, Linux, Mac OS, Software Installation, System Support
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: Free TrialAmazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Load Balancing, Cloud Computing, Cloud Storage, Serverless Computing, Scalability, User Accounts, System Monitoring, Databases, Virtual Private Networks (VPN), General Networking, Containerization
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Technical Support Fundamentals:Â Google
- Google IT Support:Â Google
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- Generative AI for Growth Marketing:Â Starweaver
- Microsoft IT Support Specialist:Â Microsoft
- Introduction to Technical Support :Â IBM
- IBM IT Support:Â IBM
- Healthcare IT Support:Â Johns Hopkins University
- Microsoft Cloud Support Associate:Â Microsoft
- Preparation for CompTIA A+ Certification:Â IBM
