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Results for "service recovery"
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Status: Free TrialSkills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts
Status: Free TrialStatus: AI skillsSkills you'll gain: Prompt Engineering, Istio, Software Development Life Cycle, Node.JS, Cloud Computing Architecture, Server Side, Application Deployment, React Redux, Kubernetes, Cloud Services, Responsive Web Design, Django (Web Framework), Software Architecture, Object-Relational Mapping, Git (Version Control System), Flask (Web Framework), Full-Stack Web Development, Cloud Computing, Jupyter, Engineering Software
Status: Free TrialSkills you'll gain: Data Literacy, Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Deep Learning, Machine Learning, Artificial Intelligence
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: Free TrialMultiple educators
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Peripheral Devices, Configuration Management, Cybersecurity, Governance, Cloud Security, Network Protocols, Application Security, Information Technology, Cryptography
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Cloud Solutions, Cloud Development, Cloud Storage, Infrastructure As A Service (IaaS), Emerging Technologies, Cloud-Native Computing, Cloud Management, Hybrid Cloud Computing, Virtual Machines, Serverless Computing, DevOps
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Skills you'll gain: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture
Status: Free TrialSkills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Software Development Tools, Code Review, Software Engineering Tools, Issue Tracking, Command-Line Interface, Debugging
Status: Free TrialStatus: AI skillsSkills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
Status: Free TrialGoogle Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Prompt Engineering, Kubernetes, Containerization, Cloud Storage, Cloud Services, Identity and Access Management, Application Deployment, Virtual Machines, Cloud Computing, Application Development, Generative AI, Network Infrastructure, NoSQL, Scalability
In summary, here are 10 of our most popular service recovery courses
- Customer Service Fundamentals: Knowledge Accelerators
- System Administration and IT Infrastructure Services: Google
- IBM Full Stack Software Developer: IBM
- What is Data Science? : IBM
- CVS Health Call Center Customer Service: CVS Health
- IBM and ISC2 Cybersecurity Specialist: ISC2
- Introduction to Cloud Computing: IBM
- Introduction to Customer Service: CVS Health
- Business Continuity and Disaster Recovery: Packt
- Introduction to Git and GitHub: Google
