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Results for "customer support automation"
- Status: Free Trial
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Configuration Management, Scripting, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Programming Principles
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Network Architecture, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
- Status: Free Trial
Skills you'll gain: Robotic Process Automation, Data Manipulation, Web Scraping, User Interface (UI), Business Process Automation, Automation, Email Security, UI Components, Test Automation, Excel Macros, Scripting, IT Automation, Data Cleansing, Data Import/Export, Software Development Tools, Data Management, Integrated Development Environments, Data Integration, Application Deployment, Programming Principles
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Productivity, Generative AI, ChatGPT, Automation, Workflow Management, Report Writing, Team Performance Management, Digital Transformation, OpenAI, Marketing Materials, Team Management, Generative AI Agents, Copywriting, Productivity Software, Return On Investment, Innovation, Operational Efficiency, Performance Reporting, Customer Support
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
What brings you to Coursera today?
- Status: NewStatus: Preview
Simplilearn
Skills you'll gain: Marketing Automation, Business Process Automation, OpenAI, ChatGPT, Automation, Performance Tuning, Workflow Management, Generative AI, Scalability, Blogs, Process Optimization, Real Time Data, Artificial Intelligence, Social Media Content, Application Programming Interface (API), Content Creation, Business Planning
- Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Generative AI, Agentic systems, Productivity, AI Personalization, Expense Management, Artificial Intelligence, OpenAI, Personalized Service, Expense Reports, Large Language Modeling, Workflow Management, Google Workspace, Creative Thinking, Ingenuity, Productivity Software, Brainstorming, Automation
- Status: Free Trial
Skills you'll gain: Generative AI, Data Ethics, Graphic Design, Adobe Creative Cloud, Graphic and Visual Design Software, Graphic and Visual Design, Prompt Engineering, Image Analysis, Artificial Intelligence, Creativity, Data Integrity, Verification And Validation
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Technical Support, Web Applications, Information Technology, Customer Service, Software Development
In summary, here are 10 of our most popular customer support automation courses
- Google IT Automation with Python:Â Google
- Google IT Support:Â Google
- Robotic Process Automation (RPA):Â UiPath
- Next-Gen Workplace Automation with GenAI:Â Coursera Instructor Network
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- Microsoft Cloud Support Associate:Â Microsoft
- Workflow Automation using Generative AI:Â Simplilearn
- Technical Support Fundamentals:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University