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Results for "customer advocacy"
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Generative AI, Artificial Intelligence, Productivity Software, Creative Thinking, Creativity, Business Process Automation, Scripting, Data Validation, Natural Language Processing, Prototyping, Problem Solving, Data Import/Export, Debugging, Application Development, Communication
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Selling Techniques, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Human Centered Design, Design Research, Persona (User Experience), Ideation, User Centered Design
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Vanderbilt University
Skills you'll gain: ChatGPT, Verification And Validation, Generative AI, Document Management, Creative Thinking, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Brainstorming, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Pivot Tables And Charts, Microsoft Excel, Creativity, Data Ethics, Natural Language Processing, Data Integration
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
In summary, here are 10 of our most popular customer advocacy courses
- Customer Relationship Management:Â Starweaver
- Improving Customer Retention:Â Coursera Instructor Network
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Analytics:Â University of Pennsylvania
- Customer Service Fundamentals:Â Knowledge Accelerators
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- CVS Health Retail Customer Service:Â CVS Health
- Google UX Design:Â Google
- Google Digital Marketing & E-commerce:Â Google