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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • U

      University of Michigan

      Preparing for Graduate Study in the U.S.: A course for international students

      Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Advocacy, Professional Development, English Language, Research, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Relationship Building, Vocabulary, Resourcefulness, Writing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      59 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Technical University of Munich (TUM)

      Street Experiments for Sustainable and Resilient cities

      Skills you'll gain: Experimentation, Program Evaluation, Community Development, Community Outreach, Systems Thinking, Research, Cultural Diversity, Design Strategies, Social Sciences, Creative Thinking, Collaboration, Data Collection, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability and the Circular Economy

      Skills you'll gain: Organizational Leadership, Corporate Sustainability, Strategic Leadership, Environmental Resource Management, Business Leadership, Initiative and Leadership, Sustainability Reporting, Environment, Natural Resource Management, Environmental Social And Corporate Governance (ESG), Architectural Design, Building Design, Environmental Science, Environmental Engineering, Energy and Utilities, Product Lifecycle Management, Economic Development, Economics, Transportation Operations

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Design of High-Performance Optical Systems

      Skills you'll gain: Display Devices, Electrical Engineering, Systems Design, Computer Displays, Human Factors, Engineering Calculations, Technical Design, Image Analysis, Simulation and Simulation Software, Mathematical Modeling, Applied Mathematics, Engineering Design Process

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Linux Troubleshooting Course with Real Life Examples

      Skills you'll gain: Linux Administration, Linux Servers, File Systems, Systems Administration, File Management, Firewall, Remote Access Systems, Event Monitoring, Hardware Troubleshooting, Linux Commands, System Monitoring, System Support, Virtual Machines, Virtualization, Technical Support, Issue Tracking, Problem Management, Command-Line Interface, Shell Script, System Configuration

      4.2
      Rating, 4.2 out of 5 stars
      ·
      9 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Cost Accounting: Profit and Loss Calculation

      Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Software as a Service (SaaS)

      Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Planning for a Google Workspace Deployment

      Skills you'll gain: Change Management, Data Migration, Organizational Change, Google Workspace, Application Deployment, User Provisioning, Cloud Computing, Active Directory, Interoperability, Email Security, End User Training and Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      396 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      S

      Sciences Po

      Cities are back in town : urban sociology for a globalizing urban world

      Skills you'll gain: Sociology, Social Sciences, Demography, Social Justice, Environmental Issue, Cultural Diversity, World History, Political Sciences, Systems Thinking, Governance, Economics, Research Methodologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      185 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Advanced Tools for Digital Marketing Analytics

      Skills you'll gain: Marketing Automation, Marketing Analytics, Digital Marketing, MarTech, Predictive Analytics, Advanced Analytics, Analytics, Marketing Operations, Marketing Effectiveness, Marketing, Marketing Strategies, Marketing Channel, Data Analysis, Natural Language Processing, Data Ethics, Business Ethics, Video Production, Artificial Intelligence, Machine Learning, Scalability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Enhance Organizational Communications with Slack

      Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women

      Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Market Opportunities, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Price Negotiation, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…818283…229

    In summary, here are 10 of our most popular technical support courses

    • Preparing for Graduate Study in the U.S.: A course for international students: University of Michigan
    • Street Experiments for Sustainable and Resilient cities: Technical University of Munich (TUM)
    • Sustainability and the Circular Economy: University of Colorado Boulder
    • Design of High-Performance Optical Systems: University of Colorado Boulder
    • Linux Troubleshooting Course with Real Life Examples: Packt
    • Cost Accounting: Profit and Loss Calculation: Technical University of Munich (TUM)
    • Cloud Computing Primer: Software as a Service (SaaS): Codio
    • Planning for a Google Workspace Deployment: Google Cloud
    • Cities are back in town : urban sociology for a globalizing urban world : Sciences Po
    • Advanced Tools for Digital Marketing Analytics: Unilever

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