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Explore the Customer Experience Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Dashboard, Data Visualization Software, Plotly, Data Visualization, Interactive Data Visualization, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Jupyter, Matplotlib, Data Import/Export, Pandas (Python Package), Predictive Modeling, Data Science, Python Programming, Data Structures, Machine Learning
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Data Ethics, OpenAI, Artificial Intelligence, Software Development Tools, Software Testing, Test Automation, Software Development, DevSecOps, Application Security, CI/CD, Natural Language Processing, Code Review, Software Engineering, Program Development, Software Architecture, IBM Cloud
- Status: Free TrialStatus: AI skills
Skills you'll gain: Paid media, Social Media Marketing, Social Media Management, Social Media, Marketing Analytics, Target Audience, Marketing Budgets, Social Media Strategy, Social Media Campaigns, Instagram, Content Creation, Campaign Management, Marketing Effectiveness, Online Advertising, Marketing, Performance Analysis, Key Performance Indicators (KPIs), Goal Setting, Brand Management, Digital Marketing
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Data Storytelling, OpenAI, Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Dashboard, Large Language Modeling, Data Ethics, Artificial Intelligence, Program Development, Data Visualization Software, SQL, Python Programming, Query Languages, Content Creation, IBM Cloud, Image Analysis
- Status: Free Trial
Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices, Service Level
- Status: Free Trial
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Cloud Management, Cloud Services, Load Balancing, Cloud Engineering, Application Deployment, Infrastructure as Code (IaC), Virtual Machines, Data Storage Technologies, Cloud Computing, Network Infrastructure, Docker (Software)
- Status: Free TrialStatus: AI skills
Skills you'll gain: User Story, CI/CD, Istio, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, Linux Commands, Software Architecture, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, DevOps, Git (Version Control System), Flask (Web Framework), Jupyter, Grafana, Software Engineering, Application Development
- Status: Preview
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
- Status: Free Trial
Multiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Literacy, Data Mining, Pandas (Python Package), Data Visualization Software, Correlation Analysis, Web Scraping, NumPy, Python Programming, Probability & Statistics, Predictive Modeling, Computer Programming Tools, Data Science, Machine Learning Algorithms, Unsupervised Learning, Machine Learning, Project Management
- Status: Free Trial
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Threat Management, Application Security, Data Security
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Applied Data Science: IBM
- Generative AI for Software Developers: IBM
- Meta Social Media Marketing: Meta
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Generative AI for Data Analysts: IBM
- Architecting with Google Compute Engine: Google Cloud
- Preparing for Google Cloud Certification: Cloud Engineer: Google Cloud
- IBM DevOps and Software Engineering: IBM
- Successful Negotiation: Essential Strategies and Skills: University of Michigan