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Results for "customer advocacy"
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Agile Methodology, Agile Project Management, Process Mapping, Software Engineering, Kanban Principles, Software Development Life Cycle, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, User Experience Design, Software Quality (SQA/SQC), Requirements Analysis, Application Deployment, Lean Methodologies
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
University at Buffalo
Skills you'll gain: Electrical Substation, Basic Electrical Systems, Electrical Safety, Safety Training, Occupational Safety and Health Administration (OSHA), Low Voltage, Hazard Communication (HazCom), Environment Health And Safety, High Voltage, Health And Safety Standards, Electrical Engineering, Workforce Development, Billing, Environmental Issue, Economics, Supply Chain, Project Design, Environment, Transportation Operations, Customer Service
- Status: Free
Coursera Instructor Network
Skills you'll gain:
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support
IE Business School
Skills you'll gain: Brand Strategy, Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Brand Management, Content Marketing, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Social Media Content, Proposal Development, Value Propositions, Consumer Behaviour, Customer Insights
IE Business School
Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Marketing, Research Design, Data Analysis, Marketing Strategy and Techniques, Market Analysis, Research, Research Methodologies, Experimentation, Customer Analysis, Business Marketing, Decision Making, Psychology
- Status: Free
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, User Interface (UI), Interaction Design, Usability Testing, User Research
Northwestern University
Skills you'll gain: Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Target Market, Content Strategy, Customer Engagement, Content Creation, Digital Marketing, Lead Generation
Skills you'll gain: Order Fulfillment, E-Commerce, Campaign Management, Retail Management, Customer Engagement, Marketing Strategies, Market Research, Digital Marketing, Shipping and Receiving, Advertising, Retail Sales, Web Analytics, Trend Analysis, Market Trend
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Marketing Communications, E-Commerce, Price Negotiation, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement
In summary, here are 10 of our most popular customer advocacy courses
- Software Development Lifecycle: University of Minnesota
- Interacting with Customers: CVS Health
- SAP Customer Engagement and Discovery: SAP
- Energy Production, Distribution & Safety: University at Buffalo
- GenAI for Customer Service Representatives: Coursera Instructor Network
- HubSpot: Working with a ticketing system : Coursera Project Network
- Branding: The Creative Journey: IE Business School
- Market Research and Consumer Behavior: IE Business School
- Introduction to User Experience Design : Georgia Institute of Technology
- Engagement & Nurture Marketing Strategies: Northwestern University