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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Essentials of Palliative Care

      Skills you'll gain: Hospice, Psychosocial Assessments, Primary Care, Patient Education And Counseling, Cultural Sensitivity, Care Management, Nursing and Patient Care, Communication, Empathy, Active Listening, Stress Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arm

      Arm Cortex-M Processors Overview

      Skills you'll gain: Computer Architecture, Embedded Software, Embedded Systems, Hardware Architecture, System Requirements, Technical Support, Software Development Tools

      4.6
      Rating, 4.6 out of 5 stars
      ·
      131 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Amsterdam

      Teaching in University Science Laboratories (Developing Best Practice)

      Skills you'll gain: Laboratory Experience, User Feedback, Experimentation, Research, Scientific Methods, Safety Training

      4.7
      Rating, 4.7 out of 5 stars
      ·
      139 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Columbia University

      HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective)

      Skills you'll gain: Health Informatics, Care Coordination, Analytics, Health Care Administration, Data Analysis, Health Policy, Interoperability, Health Information Management and Medical Records, Healthcare Ethics, Health Care, Health Systems, Health Technology, Electronic Medical Record, Patient Education and Support, Telehealth, Predictive Modeling, Data Sharing, Payment Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      Implementing an SAP Solution

      Skills you'll gain: System Implementation, Test Planning, Solution Delivery, SAP Applications, Project Implementation, System Testing, Stakeholder Management, Project Closure, User Acceptance Testing (UAT), Enterprise Resource Planning, System Monitoring, System Configuration, Automation, Data Cleansing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      84 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      215 reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      King Abdullah University of Science and Technology

      Fundamental Skills in Bioinformatics

      Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, Statistical Methods, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Data Visualization, Programming Principles, Pandas (Python Package), Python Programming, NumPy, Data Manipulation, Data Structures

      4.4
      Rating, 4.4 out of 5 stars
      ·
      60 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Artificial Intelligence, Customer experience improvement, Technical Product Management, Product Improvement, Prompt Engineering, Microsoft Copilot, Ideation, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      95 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Mobile App Development

      Skills you'll gain: Mobile Development, Mobile Development Tools, iOS Development, Flutter (Software), Integrated Development Environments, Apple iOS, Android Studio, Application Development, Swift Programming, React Native, Apple Xcode, Application Frameworks, Web Applications, Cross Platform Development, Software Testing, Cloud Hosting, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      125 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U
      S

      Multiple educators

      Applied Sustainability for Technical Managers

      Skills you'll gain: Sustainability Reporting, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Energy and Utilities, Business Reporting, Organizational Leadership, Strategic Leadership, Environmental Resource Management, Business Leadership, Product Engineering, Initiative and Leadership, Electrical Power, Business Ethics, Leadership Development, Product Development, Environment, Environmental Engineering, Industrial Design, Waste Minimization, Community Organizing

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      94 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA A+ Certification Core 1 (220-1101)

      Skills you'll gain: Hardware Troubleshooting, Computer Displays, TCP/IP, Computer Hardware, Virtualization, Augmented and Virtual Reality (AR/VR), Data Storage Technologies, Virtualization and Virtual Machines, Virtual Local Area Network (VLAN), Virtual Private Networks (VPN), Network Administration, Wireless Networks, Local Area Networks, General Networking, Network Security, Network Architecture, Peripheral Devices, Computer Architecture, Desktop Support, System Configuration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…767778…229

    In summary, here are 10 of our most popular technical support courses

    • Essentials of Palliative Care: Stanford University
    • Arm Cortex-M Processors Overview: Arm
    • Teaching in University Science Laboratories (Developing Best Practice): University of Amsterdam
    • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective): Columbia University
    • Implementing an SAP Solution: SAP
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Fundamental Skills in Bioinformatics: King Abdullah University of Science and Technology
    • Generative AI: Supercharge Your Product Management Career: SkillUp EdTech
    • Introduction to Mobile App Development: IBM
    • Applied Sustainability for Technical Managers: University of Colorado Boulder

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