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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • I

      Illinois Tech

      A Comprehensive Excel Masterclass

      Skills you'll gain: Capital Budgeting, Data Visualization, Microsoft Excel, Dashboard, Business Intelligence, Interactive Data Visualization, Excel Formulas, Financial Analysis, Data Analysis Expressions (DAX), Pivot Tables And Charts, Key Performance Indicators (KPIs), Google Sheets, Business Analytics, Financial Modeling, Data-Driven Decision-Making, Loans, Cash Flows

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to Google Docs

      Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA IT Fundamentals+ (FC0-U61)

      Skills you'll gain: Hardware Troubleshooting, Network Protocols, Computer Security Awareness Training, Network Security, Computer Networking, Technical Support, Network Routers, Wireless Networks, System Support, System Configuration, Encryption, Data Storage, Web Applications, Business Technologies, Microsoft Windows, Peripheral Devices, Software Development, Mac OS, Computer Programming, Database Management

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System

      Skills you'll gain: Medicare, Care Management, Medical Management, Primary Care, Health Systems, Health Care Administration, Nursing Management, Health Care, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Health Policy, Long Term Care, Value Propositions, Patient Education and Support, Continuous Quality Improvement (CQI), Systems Of Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      178 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fortinet, Inc.

      Fortinet Network Security

      Skills you'll gain: Firewall, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Intrusion Detection and Prevention, Authentications, Network Monitoring, Network Administration, Security Information and Event Management (SIEM), Security Engineering, Network Infrastructure, Network Performance Management, Enterprise Security, Network Architecture, Security Management, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      103 reviews

      Intermediate · Specialization · 3 - 6 Months

    • I

      Institut Mines-Télécom

      5G Network Fundamentals

      Skills you'll gain: Wireless Networks, Network Architecture, Network Security, Network Infrastructure, Service Oriented Architecture, Network Performance Management, Computer Networking, Emerging Technologies, Network Protocols, Telecommunications, Cloud Computing Architecture, Mobile Security, Interoperability, Authentications, Encryption

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Alberta

      Problem Solving, Python Programming, and Video Games

      Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Application Development, Debugging, Problem Management, Computer Science, Functional Testing, Test Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      233 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Curtis Institute of Music

      Exploring Beethoven’s Piano Sonatas

      Skills you'll gain: Musical Composition, Music History, Instrumental Music, Classical Music, Music Theory, Music Performance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      605 reviews

      Mixed · Course · 1 - 3 Months

    • S

      Siemens

      Introduction to Digital Transformation

      Skills you'll gain: Digital Transformation, Product Lifecycle Management, Business Technologies, Automation, Internet Of Things, Product Development, Technology Strategies, Product Design, Emerging Technologies, Wireless Networks, Augmented and Virtual Reality (AR/VR), Cloud Computing, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      97 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Artificial Intelligence: An Overview

      Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Computer Science, Computer Vision, Technology Strategies, Natural Language Processing, Innovation, Computer Hardware

      4.5
      Rating, 4.5 out of 5 stars
      ·
      168 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Programming in Scala Capstone

      Skills you'll gain: Scala Programming, User Interface (UI), Interactive Data Visualization, Real Time Data, Big Data, Visualization (Computer Graphics), Geospatial Mapping, Data Manipulation, Data Transformation, Apache Spark, Spatial Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      546 reviews

      Mixed · Course · 1 - 3 Months

    • U

      Università di Napoli Federico II

      English Upper Intermediate B2.1

      Skills you'll gain: English Language, Language Competency, Intercultural Competence, Interpersonal Communications, Nutrition and Diet, Vocabulary, Culture, Trend Analysis, Environmental Issue, Grammar, Education and Training, Oral Comprehension, Social Justice

      4.5
      Rating, 4.5 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 3 Months

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    1…747576…229

    In summary, here are 10 of our most popular technical support courses

    • A Comprehensive Excel Masterclass: Illinois Tech
    • Introduction to Google Docs: Coursera Project Network
    • CompTIA IT Fundamentals+ (FC0-U61): Packt
    • Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System: University of Houston
    • Fortinet Network Security: Fortinet, Inc.
    • 5G Network Fundamentals: Institut Mines-Télécom
    • Problem Solving, Python Programming, and Video Games: University of Alberta
    • Exploring Beethoven’s Piano Sonatas: Curtis Institute of Music
    • Introduction to Digital Transformation: Siemens
    • Artificial Intelligence: An Overview: Politecnico di Milano

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