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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Cloud Security Basics

      Skills you'll gain: Cloud Security, Application Security, Network Security, Cloud Computing, Cybersecurity, Information Systems Security, Security Controls, Infrastructure Security, Remote Access Systems, Public Key Infrastructure, Cryptography, Vulnerability Assessments, Virtualization, Virtual Machines, Encryption, Authorization (Computing)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Acute and Chronic Rhinosinusitis: A Comprehensive Review

      Skills you'll gain: Surgery, Chronic Diseases, Acute Care, Internal Medicine, Patient Evaluation, Primary Care, Medical Management, Infectious Diseases, Patient Treatment, Respiratory Care, Anatomy, Pharmacotherapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      672 reviews

      Intermediate · Course · 1 - 3 Months

    • I

      IIT Bombay

      Introduction to Tech Entrepreneurship

      Skills you'll gain: Entrepreneurial Finance, Go To Market Strategy, Value Propositions, Product Development, Business Modeling, Presentations, Entrepreneurship, Communication, Persona Development, Customer Analysis, Financial Statements, Business Strategy, Innovation, Technical Management, Market Research

      4.9
      Rating, 4.9 out of 5 stars
      ·
      84 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universitat Autònoma de Barcelona

      Detección de objetos

      Skills you'll gain: Computer Vision, Image Analysis, Classification And Regression Tree (CART), Machine Learning Algorithms, Supervised Learning, Machine Learning, Deep Learning, Feature Engineering, Artificial Neural Networks, Algorithms, Histogram

      4.4
      Rating, 4.4 out of 5 stars
      ·
      352 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Communication, Technical Management, Trustworthiness, Business Communication, Non-Verbal Communication, Professional Development, Supervision, Leadership, Team Building, Emotional Intelligence, Leadership Development, Coaching

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Technical Organizations

      Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Organizational Structure, Stakeholder Management, Delegation Skills, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Stakeholder Engagement, Relationship Building, Culture Transformation, Business Strategy, Leadership

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      User Research and Design

      Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, User Interface (UI), Qualitative Research, Surveys, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills, People Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      468 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Financial Accounting Explained

      Skills you'll gain: Financial Reporting, Financial Statements, Accounting Software, Financial Accounting, Financial Statement Analysis, Bookkeeping, Accounting Records, Accounting, Generally Accepted Accounting Principles (GAAP), General Ledger, Balance Sheet, Income Statement, Finance, Business Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      98 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      440 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Supporting Parents of a Newborn Baby

      Skills you'll gain: Child Health, Patient Evaluation, Maternal Health, Health Assessment, Pediatrics, Working With Children, Parent Communication, Caregiving, Patient Education and Support, Child Development, Family Medicine, Mental Health Diseases and Disorders, Diversity Awareness, Mental Health, Relationship Building, Cultural Sensitivity

      4.9
      Rating, 4.9 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Improving Classroom Management with Class Dojo

      Skills you'll gain: Classroom Management, Parent Communication, Behavior Management, Student Support and Services, Student Engagement, Constructive Feedback, Positive Behavior Support, Education Software and Technology, Working With Children

      4.6
      Rating, 4.6 out of 5 stars
      ·
      139 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Program Management Fundamentals

      Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Project Closure, Strategic Decision-Making, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      60 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…727374…229

    In summary, here are 10 of our most popular technical support courses

    • Cloud Security Basics: University of Minnesota
    • Acute and Chronic Rhinosinusitis: A Comprehensive Review: Icahn School of Medicine at Mount Sinai
    • Introduction to Tech Entrepreneurship: IIT Bombay
    • Detección de objetos: Universitat Autònoma de Barcelona
    • Communication as a Technical Leader: University of Colorado Boulder
    • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
    • User Research and Design: University of Minnesota
    • Financial Accounting Explained: Coursera Project Network
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey
    • Supporting Parents of a Newborn Baby: University of Colorado System

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