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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • U

      University of Illinois Urbana-Champaign

      Learning Technologies Foundations and Applications

      Skills you'll gain: Education Software and Technology, Learning Theory, Instructional Design, Learning Management Systems, Technology Solutions, Disabilities, Human Computer Interaction, Technical Consulting, Technology Strategies, Emerging Technologies, Information Technology, Electronic Media, Innovation, Gerontology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      186 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Machine Learning Capstone

      Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Data Analysis, Applied Machine Learning, Statistical Analysis, Data Presentation, Technical Communication, Machine Learning, Scikit Learn (Machine Learning Library), Python Programming, Tensorflow, Regression Analysis, Keras (Neural Network Library), Artificial Neural Networks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      143 reviews

      Advanced · Course · 1 - 3 Months

    • A

      Arizona State University

      English Communication for Tech Professionals

      Skills you'll gain: Business Writing, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Technical Writing, Constructive Feedback, Professional Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      69 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Cape Town

      Teaching Children with Visual Impairment: Creating Empowering Classrooms

      Skills you'll gain: Visual Impairment Education, Differentiated Instruction, Individualized Education Programs (IEP), Special Education, Curriculum Development, Disabilities, Instructional Strategies, Education Software and Technology, Student Support and Services, Working With Children, Diversity Awareness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      Designing an SAP Solution

      Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technology Roadmaps, System Implementation, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      NIIT

      Server side JavaScript with Node.js

      Skills you'll gain: Node.JS, Unit Testing, Server Side, Javascript, Debugging, Back-End Web Development, File Systems, Web Applications, Event-Driven Programming

      3.8
      Rating, 3.8 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Product Development using AutoCAD

      Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      160 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      SketchUp: how to start modelling simple 3D objects

      Skills you'll gain: 3D Modeling, SketchUp (3D Modeling Software), Computer Graphics, Visualization (Computer Graphics), Design Software, Product Design, Graphic Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      329 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Emerging Trends & Technologies in the Virtual K-12 Classroom

      Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaborative Software, Teaching, Augmented Reality, Game Design, Virtual Environment, Emerging Technologies, Technology Strategies, Information Privacy, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      664 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Presentation Applications: PowerPoint

      Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Collaborative Software, Sales Presentations, Product Demonstration, Editing, Data Visualization, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      153 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Software Design as an Element of the Software Development Lifecycle

      Skills you'll gain: Software Design, Software Development Life Cycle, Application Security, Systems Design, Technical Design, Software Architecture, Software Development Methodologies, Conceptual Design, Requirements Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      253 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Meet

      Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Presentations, Drive Engagement, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      150 reviews

      Beginner · Course · 1 - 3 Months

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    1…717273…229

    In summary, here are 10 of our most popular technical support courses

    • Learning Technologies Foundations and Applications: University of Illinois Urbana-Champaign
    • Machine Learning Capstone: IBM
    • English Communication for Tech Professionals: Arizona State University
    • Teaching Children with Visual Impairment: Creating Empowering Classrooms: University of Cape Town
    • Designing an SAP Solution: SAP
    • Server side JavaScript with Node.js: NIIT
    • Product Development using AutoCAD: Coursera Project Network
    • SketchUp: how to start modelling simple 3D objects: Coursera Project Network
    • Emerging Trends & Technologies in the Virtual K-12 Classroom: University of California, Irvine
    • Get Started with Presentation Applications: PowerPoint: SkillUp EdTech

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