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Results for "customer communications management"
- Status: Preview
University of Amsterdam
Skills you'll gain: Culture, Interpersonal Communications, Media and Communications, Liberal Arts, Social Studies, Research, Ancient History, Anthropology, European History, Qualitative Research, Research Methodologies
- Status: Preview
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
- Status: Free
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Process Mapping, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
Howard University
Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Agile Project Management, Project Risk Management, Scope Management, Project Controls, Project Planning, Project Closure, Stakeholder Management, Change Control, Leadership
- Status: Preview
University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Non-Verbal Communication, Telecommuting
- Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
- Status: Preview
University of Virginia
Skills you'll gain: Planning, Project Planning, Earned Value Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Milestones (Project Management), Project Schedules, Risk Analysis, Dependency Analysis, Agile Methodology, Kanban Principles
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Software Architecture, Linux Commands, Bash (Scripting Language), Restful API, Shell Script, Git (Version Control System), GitHub, Flask (Web Framework), Software Design, Version Control, File Management, Jupyter, Unix Shell, Scrum (Software Development), Application Deployment, Software Engineering, Linux, Python Programming, Data Structures
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Statistical Process Controls, Process Flow Diagrams, Resource Utilization, Root Cause Analysis
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Strategic Decision-Making, Team Motivation, Compensation Management, Recruitment, Interviewing Skills
- Status: Free Trial
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Management, Accountability, Strategic Thinking, Business Writing
In summary, here are 10 of our most popular customer communications management courses
- Introduction to Communication Science: University of Amsterdam
- Food & Beverage Management: Università Bocconi
- Business Analysis & Process Management: Coursera Project Network
- Call Center Customer Service: CVS Health
- Project Management Essentials: Howard University
- Communication Strategies for a Virtual Age: University of Toronto
- Technical Support Fundamentals: Google
- Fundamentals of Project Planning and Management: University of Virginia
- Applied Software Engineering Fundamentals: IBM
- Introduction to Operations Management: University of Pennsylvania