What is conflict management?

"Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well. There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."

What are typical careers that use conflict management?

"After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case. Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties. Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."

How can online courses help me learn about conflict management?

Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.

What are the benefits of taking an online Conflict Management course?

Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.

What Conflict Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Conflict Management Courses - Learn Conflict Management Online

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Google Cloud

Google Cloud에서 생성형 AI를 사용한 웹사이트 현대화

Skills you'll gain: Generative AI, Web Content, Google Cloud Platform, Prompt Engineering, User Experience Design, Image Analysis, Content Management

Status: New

Google Cloud

Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション

Skills you'll gain: Generative AI, AI Personalization, Web Analytics and SEO, Web Content, Prompt Engineering, Google Cloud Platform, User Experience, Content Management

Universidad de los Andes

Maestría en Ingeniería de Software

Skills you'll gain: User Story, Test Automation, Process Analysis, Cloud-Native Computing, Continuous Deployment, Stakeholder Management, Dashboard, Ideation, Game Design, Agile Project Management, API Design, Internet Of Things, Security Requirements Analysis, Angular, Android Development, Microservices, Linear Algebra, Software As A Service, Software Architecture, Machine Learning Methods

Pontificia Universidad Católica de Chile

Magíster en Business Analytics

Skills you'll gain: Customer Analysis, Descriptive Analytics, Revenue Management, FinTech, Web Scraping, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Statistical Reporting, Cloud Security, Data Ethics, Governance, Risk Analysis, Network Analysis, Digital Transformation, Dimensionality Reduction, Sampling (Statistics), Peer Review, Predictive Modeling

Pontificia Universidad Católica de Chile

Magíster en Ciencia de Datos

Skills you'll gain: Customer Analysis, Data Ethics, Descriptive Analytics, Revenue Management, FinTech, Web Scraping, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Statistical Reporting, Supervised Learning, Digital Transformation, Cloud Security, Governance, Risk Analysis, Network Analysis, Exploratory Data Analysis, Dimensionality Reduction, Sampling (Statistics)

University of Illinois at Urbana-Champaign

Graduate Certificate in Digital Marketing

Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

University of Illinois at Urbana-Champaign

Graduate Certificate in Accounting Data Analytics

Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

University of Illinois at Urbana-Champaign

CPA Pathways Graduate Certificate

Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

Universidad de los Andes

Maestría en Inteligencia Artificial

Skills you'll gain: Real-Time Operating Systems, Supervised Learning, Unsupervised Learning, Reinforcement Learning, Cloud-Native Computing, Computer Vision, MLOps (Machine Learning Operations), Containerization, Natural Language Processing, Artificial Intelligence, Generative AI, Linear Algebra, Dimensionality Reduction, Probability & Statistics, Data Ethics, Machine Learning Methods, Control Systems, Epidemiology, Technical Communication, Bioinformatics

University of Colorado Boulder

Power Electronics Graduate Certificate

Skills you'll gain: Power Electronics, Debugging, Tensorflow, Computer Vision, Display Devices, Control Systems, Computer Displays, Image Analysis, Electronic Systems, PyTorch (Machine Learning Library), Systems Design, Artificial Neural Networks, Applied Machine Learning, USB, Electrical Engineering, Semiconductors, Electrical Systems, Computer Programming Tools, Electrical Power, Technical Design

Indian Statistical Institute

Postgraduate Diploma in Applied Statistics

Skills you'll gain: Sampling (Statistics), Time Series Analysis and Forecasting, Sample Size Determination, Statistical Machine Learning, NumPy, Spatial Data Analysis, Statistical Hypothesis Testing, Probability, Database Management Systems, Economics, Statistical Modeling, Data Compilation, Statistical Methods, Dimensionality Reduction, Lifelong Learning, Regression Analysis, Statistics, Bayesian Statistics, Surveys, Market Data

HEC Paris

Trust Based Leadership University Certificate

Skills you'll gain:

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