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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Manipulation and Transactions in SQL Server

      Skills you'll gain: Transaction Processing, Microsoft SQL Servers, Database Management, SQL, Data Manipulation, Relational Databases, Data Integrity, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      .NET & .NET Core Mastery: Cross-Platform Development

      Skills you'll gain: Cloud Applications, Containerization, .NET Framework, Cross Platform Development, Application Deployment, Application Development, C# (Programming Language), Development Environment, Application Performance Management, Web Applications, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Applied Cryptography & Information Security

      Skills you'll gain: Cryptography, Encryption, Network Security, Advanced Encryption Standard (AES), Public Key Infrastructure, Data Security, Key Management, Cybersecurity, Blockchain, Virtual Private Networks (VPN), Information Privacy, Wireless Networks, Authentications, Data Integrity, Emerging Technologies

      Mixed · Course · 1 - 3 Months

    • O

      O.P. Jindal Global University

      M.A. in International Relations, Security, and Strategy

      Skills you'll gain: Diplomacy, Intelligence Collection and Analysis, Surveys, Environmental Laws, Environment, Qualitative Research, Sampling (Statistics), R Programming, Environmental Issue, Political Sciences, Statistical Analysis, Economic Development, International Relations, Cybersecurity, Public Safety and National Security, Socioeconomics, Governance, Mitigation, Ancient History, Social Sciences

      Earn a degree

      Degree · 1 - 4 Years

    • H

      HEC Paris

      Executive MSc & MSc in Innovation and Entrepreneurship

      Skills you'll gain: New Product Development, Research Methodologies, Innovation, Intellectual Property, Performance Measurement, Design Thinking, Value Propositions, Business Strategy, Financial Modeling, Private Equity, Team Building, Social Media Strategy, Business Modeling, Active Listening, Business Planning, Supplier Relationship Management, Ideation, Entrepreneurship, Stakeholder Engagement, Corporate Sustainability

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of London

      Master of Science in Cyber Security

      Skills you'll gain: Key Management, Security Management, Human Factors (Security), Infrastructure Security, Information Privacy, Cyber Governance, Application Security, Network Security, Threat Modeling, Cryptography, OSI Models, Security Testing, Computer Security Incident Management, Cyber Security Policies, Intrusion Detection and Prevention, ISO/IEC 27001, Penetration Testing, Malware Protection, Data Literacy, Data Collection

      Earn a degree

      Degree · 1 - 4 Years

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Medical Coders: Simplifying Documentation

      Skills you'll gain: Generative AI, Regulatory Compliance, Medical Records, Medical Billing and Coding, Health Information Management and Medical Records, Technical Documentation, Automation, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois at Urbana-Champaign

      Instructional Design MasterTrack® Certificate

      Skills you'll gain: Process Improvement, Supply Chain, Supply Chain Management, Supply Chain Systems, Operations Management, Supply Chain Planning, Change Management, Business Operations, Process Analysis, Statistical Process Controls, Instructional Design, Materials Management, Continuous Improvement Process, Education Software and Technology, Process Capability, Learning Management Systems, Augmented and Virtual Reality (AR/VR), Technology Strategies, Solution Design, System Implementation

      Credit offered

      Mastertrack · 6 - 12 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Creating Engaging Content for Facebook

      Skills you'll gain: Facebook, Social Media Content, Content Creation, Social Media Management, Social Media, Content Performance Analysis, Social Media Strategy, Content Strategy, Drive Engagement, Video Production, Photo/Video Production and Technology, Storytelling, Community Development, Workflow Management, Target Audience, Live Streaming

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft SQL Server

      Skills you'll gain:

      Beginner · Professional Certificate · 1 - 3 Months

    • I

      IIT Roorkee

      Executive MBA

      Skills you'll gain: New Product Development, Mergers & Acquisitions, FinTech, Capital Budgeting, Supply Chain, Integrated Marketing Communications, Business Marketing, Sales Process, Innovation, Succession Planning, Management Accounting, Supply Chain Management, Statistical Process Controls, Product Management, Marketing Management, Revenue Management, Sampling (Statistics), Production Schedule, Project Portfolio Management, Financial Statement Analysis

      Earn a degree

      Degree · 1 - 4 Years

    • U

      Universidad de Palermo

      Maestría en Dirección de Empresas (MBA)

      Skills you'll gain: Business Modeling, Data Storytelling, Selling Techniques, Human Capital, Business Process Management, Portfolio Management, Business Planning, Business Analytics, Strategic Marketing, Digital Transformation, Equities, Management Accounting, Organizational Strategy, Corporate Sustainability, Entrepreneurial Finance, Market Dynamics, Online Advertising, B2B Sales, Statistical Methods, Marketing Planning

      Earn a degree

      Degree · 1 - 4 Years

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    In summary, here are 10 of our most popular conflict management courses

    • Data Manipulation and Transactions in SQL Server: Microsoft
    • .NET & .NET Core Mastery: Cross-Platform Development: Coursera Instructor Network
    • Applied Cryptography & Information Security: Macquarie University
    • M.A. in International Relations, Security, and Strategy: O.P. Jindal Global University
    • Executive MSc & MSc in Innovation and Entrepreneurship: HEC Paris
    • Master of Science in Cyber Security: University of London
    • GenAI for Medical Coders: Simplifying Documentation: Coursera Instructor Network
    • Instructional Design MasterTrack® Certificate: University of Illinois at Urbana-Champaign
    • Creating Engaging Content for Facebook: Coursera
    • Microsoft SQL Server: Microsoft

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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