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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • J

      Johns Hopkins University

      Measuring and Maximizing Impact of COVID-19 Contact Tracing

      Skills you'll gain: Epidemiology, Infectious Diseases, Technical Communication, Exploratory Data Analysis, Public Health, Program Management, Data Analysis Software, Decision Support Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.3K reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Renewable Energy Futures

      Skills you'll gain: Energy and Utilities, Electrical Power, Electrical Systems, Electric Power Systems, Market Dynamics, Emerging Technologies, Market Trend, Trend Analysis, Market Opportunities, Environmental Issue, Forecasting, Mathematical Modeling, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Business Process Modelling

      Skills you'll gain: Business Systems Analysis, Project Scoping, Process Management, Business Workflow Analysis, Business Analysis, Workflow Management, Process Improvement, Stakeholder Engagement, Service Design, Stakeholder Communications, System Design and Implementation, Technical Communication, Business Management, Dataflow

      4.6
      Rating, 4.6 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Relational Database Support for Data Warehouses

      Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Storage Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      591 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Surveillance Systems: The Building Blocks

      Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Systems, Health Policy, Program Evaluation, Infectious Diseases, Surveys, Data Collection, Trend Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      490 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Pixel Art for Video Games

      Skills you'll gain: Animations, Storyboarding, Animation and Game Design, Unity Engine, Color Theory, Video Game Development, Adobe Photoshop, Game Design, Computer Graphics, Graphic and Visual Design, Design Elements And Principles, Conceptual Design, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      259 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Developing and Delivering a New Product

      Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Market Analysis, Team Building, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Sustainability Consulting

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Sustainability, Consulting, Business Consulting, Environmental Issue, Environmental Management Systems, Product Lifecycle Management, Environment, Technical Consulting, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Computer Vision for Engineering and Science

      Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Matlab, Applied Machine Learning, Machine Learning, Motion Graphics, Data Mapping, Artificial Intelligence and Machine Learning (AI/ML), Visualization (Computer Graphics), Geospatial Information and Technology, Feature Engineering, Medical Imaging, Machine Learning Algorithms, Data Validation, Geometric Dimensioning And Tolerancing, Performance Testing, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Intermediate · Specialization · 1 - 3 Months

    • R

      ROI Training

      Preparing for and Passing Technical Certifications

      Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Copilot: Your Everyday AI Companion

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Critical Thinking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      63 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…686970…229

    In summary, here are 10 of our most popular technical support courses

    • Measuring and Maximizing Impact of COVID-19 Contact Tracing: Johns Hopkins University
    • Renewable Energy Futures: University of Colorado Boulder
    • Business Process Modelling: Starweaver
    • Relational Database Support for Data Warehouses: University of Colorado System
    • SAP Customer Engagement and Discovery: SAP
    • Surveillance Systems: The Building Blocks: Johns Hopkins University
    • Pixel Art for Video Games: Michigan State University
    • Product Management: Developing and Delivering a New Product: SkillUp EdTech
    • Sustainability Consulting: University of Illinois Urbana-Champaign
    • Computer Vision for Engineering and Science: MathWorks

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