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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Neuroscience of Leadership: Leading with Your Brain

      Skills you'll gain: Organizational Leadership, Team Motivation, Diversity and Inclusion, Innovation, Team Leadership, Initiative and Leadership, Business Transformation, Personal Development, Leadership, Resilience, Strategic Leadership, Team Management, Team Performance Management, Industrial and Organizational Psychology, Decision Making, Self-Awareness, Coaching, Change Management, Psychology, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      120 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Taxation of Business Entities I: Corporations

      Skills you'll gain: Corporate Tax, Income Tax, Tax Laws, Liquidation, Corporate Accounting, Tax Management, Tax Planning, Tax Compliance, Corporate Finance, Mergers & Acquisitions, Capital Expenditure, Organizational Structure, Depreciation, Business Analysis, Consolidation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      242 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      System Issues in Cloud Computing

      Skills you'll gain: Cloud Applications, Cloud Development, Cloud-Native Computing, Software-Defined Networking, Cloud Computing, Cloud Infrastructure, Distributed Computing, Application Development, Cloud Management, Virtualization, Virtual Machines, Cloud Computing Architecture, Network Performance Management, Data Store, Network Architecture, Multi-Tenant Cloud Environments, Network Monitoring, Network Infrastructure, Computer Networking, Data Centers

      4.5
      Rating, 4.5 out of 5 stars
      ·
      397 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Case Western Reserve University

      Beyond Silicon Valley: Growing Entrepreneurship in Transitioning Economies

      Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Public Policies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      127 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      A Practitioner's Approach to Power Distribution & Automation

      Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Power, Control Systems, Electric Power Systems, Low Voltage, High Voltage, Electrical Equipment, Electrical Safety, Three-Phase, HVAC, Basic Electrical Systems, Mechanical Design, Wiring Diagram, Schematic Diagrams, Construction, Civil Engineering, Control Panels, Programmable Logic Controllers, Technical Standard

      4.6
      Rating, 4.6 out of 5 stars
      ·
      207 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Digital Forensics Concepts

      Skills you'll gain: Cybersecurity, TCP/IP, Network Protocols, Data Security, Information Systems Security, Litigation Support, Network Security, General Networking, Record Keeping, Data Storage, Data Integrity, Computer Security Incident Management, File Management, File Systems, Image Analysis, Encryption, Data Validation, Technical Communication, Data Analysis Software, Linux Commands

      4.7
      Rating, 4.7 out of 5 stars
      ·
      255 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      NIIT

      RESTful Microservices Using Node.js and Express

      Skills you'll gain: Node.JS, API Gateway, MySQL, Restful API, MongoDB, Microservices, API Design, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, Unit Testing, SQL, Databases, Server Side, Application Deployment, Javascript, Application Programming Interface (API), Software Documentation, Data Modeling

      3.7
      Rating, 3.7 out of 5 stars
      ·
      113 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Build a Machine Learning Web App with Streamlit and Python

      Skills you'll gain: Machine Learning Algorithms, Data Visualization, Dashboard, Interactive Data Visualization, Data Visualization Software, Applied Machine Learning, Machine Learning, Scikit Learn (Machine Learning Library), Web Applications, Predictive Modeling, Classification And Regression Tree (CART), Data Science, Python Programming, Pandas (Python Package)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      407 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Tecnología musical con software libre

      Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Music History, Electronic Hardware, Electronic Components, Post-Production, Electronics, Digital Communications, Aesthetics, Hardware Design, Multimedia, Collaborative Software, Instrumental Music, Patch Management, Programmable Logic Controllers, Music Performance, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      259 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supplier Management

      Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Vendor Management, Strategic Sourcing, Contract Management, Risk Management, Supply Chain Management, Business Ethics, Quality Assessment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      241 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Successful Career Development

      Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Relationship Building, Adaptability, Collaboration, Personal Development, Interviewing Skills, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Neuroscience of Leadership: Leading with Your Brain: University of Colorado Boulder
    • Taxation of Business Entities I: Corporations: University of Illinois Urbana-Champaign
    • System Issues in Cloud Computing: Georgia Institute of Technology
    • Beyond Silicon Valley: Growing Entrepreneurship in Transitioning Economies: Case Western Reserve University
    • A Practitioner's Approach to Power Distribution & Automation: L&T EduTech
    • Digital Forensics Concepts: Infosec
    • RESTful Microservices Using Node.js and Express: NIIT
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Build a Machine Learning Web App with Streamlit and Python: Coursera Project Network
    • Tecnología musical con software libre: Universidad Nacional Autónoma de México

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