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Results for "customer support automation"
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Preview
Stanford University
Skills you'll gain: Nutrition Education, Cooking, Nutrition and Diet, Food and Beverage, Behavioral Health, Preventative Care, Social Studies, Chronic Diseases, Health Informatics
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
- Status: Preview
Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, Process Analysis, Workflow Management, Microsoft Excel, Front Office, Scalability, Process Management, Data Validation
- Status: Free Trial
Skills you'll gain: Agile Software Development, Sprint Retrospectives, Software Development Life Cycle, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Preview
Starweaver
Skills you'll gain: Automation, Business Process Automation, Robotic Process Automation, Process Analysis, Business Process Management, Business Technologies, Operational Analysis, Business Transformation, Return On Investment, Continuous Improvement Process, Change Management, Decision Making
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Digital Advertising, Data Ethics, Email Marketing, Marketing, ChatGPT, Advertising, Digital Marketing, MarTech, Keyword Research, Advertising Campaigns, Content Creation, Artificial Intelligence, Large Language Modeling, Marketing Analytics, Social Media Marketing, Search Engine Optimization, Technical Writing
- Status: Free Trial
Macquarie University
Skills you'll gain: Dashboard, Excel Macros, Data Cleansing, Excel Formulas, Microsoft Excel, Data Validation, Spreadsheet Software, Data Visualization, Data Analysis Expressions (DAX), Data Modeling, Data Management, Data Entry, Consolidation, Productivity Software, Automation, Business Modeling, Data Integrity, Financial Modeling, File Management, Business Reporting
- Status: Preview
Johns Hopkins University
Skills you'll gain: Active Listening, Crisis Intervention, Triage, Psychological Evaluations, Rapport Building, First Aid, Emergency Services, Interpersonal Communications, Patient Education And Counseling, Mental and Behavioral Health, Stress Management
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting
- Status: Free Trial
Skills you'll gain: Package and Software Management, Microsoft Windows, File Systems, Linux, Operating Systems, User Accounts, Systems Administration, Command-Line Interface, OS Process Management, Windows PowerShell, File Management, Software Installation, Linux Commands, System Monitoring, Remote Access Systems, Authorization (Computing), Virtualization
In summary, here are 10 of our most popular customer support automation courses
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Stanford Introduction to Food and Health:Â Stanford University
- IBM AI Product Manager:Â IBM
- Getting Started with Automation 360:Â Automation Anywhere
- IBM IT Scrum Master:Â IBM
- Call Center Customer Service:Â CVS Health
- Automation for Business:Â Starweaver
- Generative AI for Digital Marketing:Â IBM
- Excel Skills for Business:Â Macquarie University
- Psychological First Aid:Â Johns Hopkins University