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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • U

      University of Michigan

      Community Organizing for Social Justice

      Skills you'll gain: Community Organizing, Social Justice, Community Development, Diversity Awareness, Discussion Facilitation, Community Outreach, Cultural Diversity, Interpersonal Communications, Conflict Management, Program Evaluation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      322 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Risk governance: Manage the risks

      Skills you'll gain: Risk Management Framework, Governance, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Operational Risk, Compliance Management, Business Risk Management, Risk Mitigation, Risk Modeling, Business Ethics, Corporate Strategy, Stakeholder Management, International Finance, Corporate Finance, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      375 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Executive Data Science Capstone

      Skills you'll gain: Project Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Data Strategy, Project Implementation, Team Building, Technical Management, Team Management, Cross-Functional Team Leadership, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Technical Deep Dive with Incident Response Tools

      Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Cyber Operations, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Network Security, Network Monitoring, Data Security, Network Analysis, Malware Protection, Vulnerability Assessments

      4.8
      Rating, 4.8 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Technical University of Munich (TUM)

      Urban Air Mobility

      Skills you'll gain: Transportation Operations, Environmental Issue, Feasibility Studies, Emerging Technologies, Regulatory Compliance, Concept Of Operations, Data-Driven Decision-Making, Market Dynamics, Human Factors, Supply And Demand, Company, Product, and Service Knowledge

      4.5
      Rating, 4.5 out of 5 stars
      ·
      84 reviews

      Intermediate · Course · 1 - 3 Months

    • T

      The University of Sydney

      eHealth: More than just an electronic record

      Skills you'll gain: Health Technology, Health Informatics, Health Care, Electronic Medical Record, Care Coordination, Healthcare Industry Knowledge, Telehealth, Health Information Management, Patient Education and Support, Interoperability, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      327 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      New York University

      Cyber Attack Countermeasures

      Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      701 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Database Design and Operational Business Intelligence

      Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Business Reporting, Database Management Systems, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart, Data Storytelling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      228 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Global Health Innovations

      Skills you'll gain: Innovation, Product Design, Intellectual Property, Design Thinking, New Product Development, Health Systems, Presentations, Public Speaking, Feasibility Studies, Commercialization, Ideation, Strategic Communication, Health Care, Organizational Change, Health Technology, Healthcare Industry Knowledge, Program Evaluation, Health Policy, Organizational Development, Entrepreneurship

      4.7
      Rating, 4.7 out of 5 stars
      ·
      276 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Django Features and Libraries

      Skills you'll gain: Application Deployment, Django (Web Framework), Application Development, Web Development, Web Applications, Object-Relational Mapping, Database Design, Data Modeling, Authentications, User Accounts, Relational Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      394 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      What is Financial Accounting?

      Skills you'll gain: Accounting Systems, Accounting, Financial Accounting, Financial Statements, Accounting Records, General Accounting, Bookkeeping, Ledgers (Accounting), Standard Accounting Practices, General Ledger, Financial Reporting, Balance Sheet, Income Statement, Business Ethics, Ethical Standards And Conduct, Excel Formulas, Transaction Processing, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      498 reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Confronting Gender Based Violence: Global Lessons for Healthcare Workers

      Skills you'll gain: Health Care, Trauma Care, Patient Safety, Mental and Behavioral Health, Crisis Intervention, Epidemiology, Health Assessment, Public Health and Disease Prevention, Obstetrics And Gynecology, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Patient Education And Counseling, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…585960…228

    In summary, here are 10 of our most popular technical support courses

    • Community Organizing for Social Justice : University of Michigan
    • Risk governance: Manage the risks: Macquarie University
    • Executive Data Science Capstone: Johns Hopkins University
    • Technical Deep Dive with Incident Response Tools: Infosec
    • Urban Air Mobility: Technical University of Munich (TUM)
    • eHealth: More than just an electronic record: The University of Sydney
    • Cyber Attack Countermeasures: New York University
    • Database Design and Operational Business Intelligence: University of California, Irvine
    • Global Health Innovations: Imperial College London
    • Django Features and Libraries: University of Michigan

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