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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Essentials of Palliative Care

      Skills you'll gain: Hospice, Psychosocial Assessments, Primary Care, Patient Education And Counseling, Cultural Sensitivity, Care Management, Nursing and Patient Care, Communication, Empathy, Active Listening, Stress Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Building Smarter: BIM in Practice

      Skills you'll gain: Autodesk Revit, Design Reviews, Building Information Modeling, Visualization (Computer Graphics), Construction Management, Augmented and Virtual Reality (AR/VR), Construction, Construction Engineering, Commercial Construction, Engineering Analysis, Construction Estimating, Architectural Engineering, Emerging Technologies, Civil and Architectural Engineering, Structural Engineering, Engineering Documentation, Architectural Design, Collaborative Software, 3D Modeling, Facility Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      73 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Security Operations Center (SOC)

      Skills you'll gain: Threat Modeling, Threat Detection, Cyber Operations, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, Security Management, Computer Security Incident Management, Cyber Attacks, Event Monitoring, Network Monitoring, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      278 reviews

      Mixed · Course · 1 - 3 Months

    • P

      Pontificia Universidad Católica de Chile

      Transferencia tecnológica: De la investigación al mercado.

      Skills you'll gain: Feasibility Studies, Knowledge Transfer, Intellectual Property, Technology Strategies, Commercialization, Technical Management, New Product Development, Innovation, Entrepreneurship, Market Analysis, Regulatory Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      734 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Gathering for Secure Software Development

      Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      682 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Command Line in Linux

      Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, File Management, Unix Commands, File Systems, Server Administration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      954 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Leading Change in Health Informatics

      Skills you'll gain: Health Informatics, Change Management, Vendor Management, Process Improvement, Workflow Management, Health Care Administration, Clinical Leadership, Organizational Change, IT Management, Health Systems, Project Management, Business Transformation, Leadership and Management, Governance, Strategic Leadership, Organizational Development, Decision Support Systems, Return On Investment, Procurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      299 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Fundamentals of AI Agents Using RAG and LangChain

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI Agents, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Generative AI, Artificial Intelligence, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      102 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Y

      Yale University

      Tropical Forest Landscapes 101: Conservation & Restoration

      Skills you'll gain: Land Management, Environmental Science, Environment, Natural Resource Management, Environmental Resource Management, Biology, Water Resources, Social Studies, Finance, Community Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      164 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Mining, Data Analysis, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Cape Town

      Severe to Profound Intellectual Disability: Circles of Care and Education

      Skills you'll gain: Developmental Disabilities, Disabilities, Working With Children, Caregiving, Training Programs, Teaching, Human Learning, Special Education, Child Development, Activities of Daily Living (ADLs), Community Mental Health Services, Advocacy, Care Coordination, Learning Strategies, Instructional Strategies, Curriculum Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      185 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Simulation Skills: This is Your Brain on the Future

      Skills you'll gain: Visionary, Strategic Thinking, Creative Thinking, Simulations, Virtual Reality, Empathy, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      416 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…505152…228

    In summary, here are 10 of our most popular technical support courses

    • Essentials of Palliative Care: Stanford University
    • Building Smarter: BIM in Practice: L&T EduTech
    • Security Operations Center (SOC): Cisco Learning and Certifications
    • Transferencia tecnológica: De la investigación al mercado.: Pontificia Universidad Católica de Chile
    • Requirements Gathering for Secure Software Development: University of Colorado System
    • Command Line in Linux: Coursera Project Network
    • Leading Change in Health Informatics: Johns Hopkins University
    • Fundamentals of AI Agents Using RAG and LangChain: IBM
    • Tropical Forest Landscapes 101: Conservation & Restoration: Yale University
    • Data Science for Business Innovation: EIT Digital

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