Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Customer Insights, Process Design, Customer Relationship Management, Customer Support, Business Process, Marketing Strategies, Marketing Channel, Web Analytics, Marketing

Skills you'll gain: Sales Presentation, Microsoft PowerPoint, Sales Presentations, Presentations, Company, Product, and Service Knowledge, Customer Analysis, Business Communication, Productivity Software, Competitive Analysis, Value Propositions

Skills you'll gain: Training and Development, Performance Measurement, Professional Development, Strategic Leadership, Business Strategy, Quality Assessment, Self-Awareness, Lifelong Learning, Needs Assessment, Personal Development, Portfolio Management, Benchmarking, Gap Analysis, Goal Setting, Organizational Skills

Skills you'll gain: Expense Management, Vendor Management, Payment Processing, Accounting Software, Accounts Payable, Project Accounting, Small Business Accounting, Payroll Processing, Order Management, Amazon Web Services, Accounting and Finance Software, Purchasing, Financial Data, Data Security, Accounting

Skills you'll gain: Order Management, Sales Management, Accounting Software, Accounts Receivable, Customer Relationship Management, Financial Reporting, Small Business Accounting, Inventory Management System, Billing & Invoicing, Sales, Estimation, Accounting, Finance

Skills you'll gain: Portfolio Management, Securities (Finance), Financial Market, Derivatives, Equities, Investments, Market Liquidity, Capital Markets, Financial Regulation, Credit Risk, Risk Management, Financial Management, Financial Trading, Financial Systems, Analysis, Tax Management, Market Dynamics, Risk Analysis, Wealth Management, Market Data

Skills you'll gain: Prompt Engineering, Customer Support, Standard Operating Procedure, Customer Service, Generative AI, ChatGPT, Artificial Intelligence, Personalized Service, Customer experience improvement, Business Process Automation, Automation, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Prompt Engineering, Workflow Management, Business Process Automation, Outbound Calls, Automation, API Gateway, Generative AI, Artificial Intelligence, Technical Consulting, Telecommunications, Systems Integration, Customer Service

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Excel Macros, Microsoft 365, Dashboard, Workflow Management, Productivity Software, Data Manipulation, Prompt Engineering, Data-Driven Decision-Making, Data Transformation, Data Analysis, Automation, Customer Data Management, Data Management, Leadership Development

Skills you'll gain: Customer Support, ChatGPT, Application Deployment, Product Support, Customer Service, Customer Inquiries, E-Commerce, Order Management, Artificial Intelligence, User Flows, Automation, Natural Language Processing

Skills you'll gain: Value Propositions, Business Marketing, Strategic Planning, Market Research, Customer Relationship Management, Branding, Marketing Strategy and Techniques, Strategic Marketing, Data-Driven Decision-Making, Business Writing, Marketing Planning, Customer Service, Business Strategy, Social Media Strategy, Media Strategy, Marketing, Social Media Marketing, Digital Marketing, Google Ads, Forecasting

Skills you'll gain: Facebook, Account Management, E-Commerce, Product Knowledge, Product Promotion, Social Media Management, Social Media, Social Media Marketing, Social Media Content, Payment Processing