Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

Skills you'll gain: Digital Transformation, Business Transformation, Stakeholder Engagement, Innovation, Organizational Change, Change Management, Business Modeling, Technology Strategies, Organizational Strategy, Artificial Intelligence, Enterprise Architecture, Organizational Effectiveness, Performance Improvement, Cloud Computing Architecture, Governance, Business Technologies, Emerging Technologies, Operational Excellence, Workforce Development, Business Leadership

Skills you'll gain: Keyword Research, Email Marketing, Digital Marketing, Marketing Analytics, Online Advertising, Performance Analysis, Consumer Behaviour, Marketing Strategies, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Web Content, Customer Analysis, Advertising Campaigns

Skills you'll gain: Coordinating, Agile Project Management, Project Management Life Cycle, Negotiation, Team Management, Project Risk Management, Agile Methodology, Resource Allocation, Emotional Intelligence, Project Planning, Leadership, Resource Management, Risk Analysis, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Scaled Agile Framework, Sprint Planning

Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Business Development, Resource Allocation, Entrepreneurial Finance, Financial Analysis, Target Market, User Feedback, Entrepreneurship, Team Building, New Product Development, Leadership Development, Performance Metric, Revenue Forecasting, Business Strategy, Product Development, Profit and Loss (P&L) Management, Cash Flows

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Digital Transformation, Data-Driven Decision-Making, Business Strategies, Customer experience improvement, Customer Service

Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Diversity and Inclusion, Virtual Reality, Blockchain, Emerging Technologies, Virtual Environment, Virtual Teams, Digital Assets, E-Commerce, Collaborative Software, Data Ethics, Content Creation, Technology Roadmaps, Infrastructure Architecture, Business Ethics

Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Spreadsheet Software, Calendar Management, Collaborative Software, Version Control, File Management, Document Management, Excel Formulas, Excel Macros, Data Visualization, Meeting Facilitation, Setting Appointments, Email Security, Productivity Software, Product Demonstration, Sales Presentations

Skills you'll gain: Market Dynamics, Economics, Socioeconomics, Supply And Demand, Market Analysis, Market Share, Competitive Analysis, Public Policies, Policty Analysis, Research, and Development, Consumer Behaviour

Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Financial Systems, Economics, Economic Development, Market Analysis, Tax, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Social Sciences, Socioeconomics, Supply And Demand, Behavioral Economics, Decision Making

Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, European History, Regulatory Compliance, Business Economics, Compliance Management, Environmental Laws, E-Commerce, Public Policies, Case Law, Labor Law, Commercial Laws, Governance