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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Software Developer Career Guide and Interview Preparation

      Skills you'll gain: Interviewing Skills, Engineering Software, Professional Development, Application Development, LinkedIn, Relationship Building, Software Development, Software Engineering, Technical Design, Software Testing, Professionalism, DevOps, Problem Solving, Verbal Communication Skills, Communication, Git (Version Control System)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The University of Melbourne

      Basic Modeling for Discrete Optimization

      Skills you'll gain: Mathematical Modeling, Graph Theory, Decision Support Systems, Computational Thinking, Network Model, Data Modeling, Data Structures

      4.8
      Rating, 4.8 out of 5 stars
      ·
      451 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IT Infrastructure and Emerging Trends

      Skills you'll gain: Cybersecurity, Cloud Computing, Cloud Services, IT Management, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Information Systems, Mobile Security, Emerging Technologies, Innovation, Management Information Systems, Blockchain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      480 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Enterprise Product Management Fundamentals

      Skills you'll gain: Product Development, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, Technical Product Management, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Market Analysis, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Modeling and Control of Power Electronics

      Skills you'll gain: Power Electronics, Electronic Systems, Control Systems, Electrical Engineering, Electrical Power, Electric Power Systems, Electronics, Engineering Analysis, Simulations, Simulation and Simulation Software, Mathematical Modeling, Semiconductors, Matlab, Technical Design, Electrical Equipment, Systems Analysis, Design Specifications

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      151 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The GRC Approach to Managing Cybersecurity

      Skills you'll gain: Cyber Governance, Cyber Security Policies, Cyber Security Strategy, Security Management, Cyber Risk, Risk Management Framework, Continuous Monitoring, Cyber Security Assessment, Security Controls, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      350 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      3D Printing Software

      Skills you'll gain: 3D Modeling, Design Software, Visualization (Computer Graphics), Technical Design, Computer Graphics, Graphical Tools, Technical Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      542 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Leeds

      Fundamental Skills in Engineering Design

      Skills you'll gain: Engineering Design Process, Engineering Management, Product Lifecycle Management, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design, Safety Assurance, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      182 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Community Organizing for Social Justice

      Skills you'll gain: Community Organizing, Social Justice, Community Development, Diversity Awareness, Discussion Facilitation, Community Outreach, Cultural Diversity, Interpersonal Communications, Conflict Management, Program Evaluation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      322 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Technical University of Munich (TUM)

      Urban Air Mobility

      Skills you'll gain: Transportation Operations, Environmental Issue, Feasibility Studies, Emerging Technologies, Regulatory Compliance, Concept Of Operations, Data-Driven Decision-Making, Market Dynamics, Human Factors, Supply And Demand, Company, Product, and Service Knowledge

      4.5
      Rating, 4.5 out of 5 stars
      ·
      84 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Risk governance: Manage the risks

      Skills you'll gain: Risk Management Framework, Governance, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Operational Risk, Compliance Management, Business Risk Management, Risk Mitigation, Risk Modeling, Business Ethics, Corporate Strategy, Stakeholder Management, International Finance, Corporate Finance, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      375 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Containerized Applications on AWS

      Skills you'll gain: Amazon CloudWatch, Containerization, Microservices, Docker (Software), Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Application Deployment, Serverless Computing, Devops Tools, System Monitoring, YAML, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      174 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • Software Developer Career Guide and Interview Preparation: IBM
    • Basic Modeling for Discrete Optimization: The University of Melbourne
    • IT Infrastructure and Emerging Trends: University of Minnesota
    • Enterprise Product Management Fundamentals: Microsoft
    • Modeling and Control of Power Electronics: University of Colorado Boulder
    • The GRC Approach to Managing Cybersecurity: Kennesaw State University
    • 3D Printing Software: University of Illinois Urbana-Champaign
    • Fundamental Skills in Engineering Design: University of Leeds
    • Community Organizing for Social Justice : University of Michigan
    • Urban Air Mobility: Technical University of Munich (TUM)

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