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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Project Management

      Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Team Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Product Roadmaps, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Change Management, Project Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      359 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Derivatives - Options & Futures

      Skills you'll gain: Derivatives, Futures Exchange, Financial Trading, Financial Market, Securities Trading, Risk Management, Market Analysis, Capital Markets, Investments, Technical Analysis, Equities, Market Dynamics, Profit and Loss (P&L) Management, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      244 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Social Computing

      Skills you'll gain: Collaborative Software, Telecommuting, Human Computer Interaction, Remote Access Systems, Interaction Design, Social Sciences, Human Centered Design, Research and Design, Digital Communications

      4.4
      Rating, 4.4 out of 5 stars
      ·
      816 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Formal Financial Accounting

      Skills you'll gain: General Accounting, Technical Accounting, Accounting, Accounting Records, Financial Accounting, General Ledger, Accrual Accounting, Inventory Accounting, Balance Sheet, Fixed Asset, Accounts Receivable, Accounts Payable, Financial Statements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Developing a Google SRE Culture

      Skills you'll gain: Site Reliability Engineering, DevOps, Safety Culture, Culture Transformation, CI/CD, Service Level, System Implementation, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Change Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      888 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Drive

      Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Cloud Storage, Identity and Access Management, Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      266 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Planning and Execution

      Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      273 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      Technical University of Denmark (DTU)

      Organic Solar Cells - Theory and Practice

      Skills you'll gain: Semiconductors, Energy and Utilities, Chemistry, Laboratory Experience, Manufacturing Processes, Failure Analysis, Engineering, Scientific, and Technical Instruments, Chemical Engineering, Electrical Engineering, Product Lifecycle Management, Environmental Science, Technical Standard

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Leading Technical Organizations

      Skills you'll gain: Crisis Management, Strategic Leadership, Business Leadership, Leadership, Strategic Planning, Business Ethics, Business Planning, Critical Thinking, Team Leadership, Organizational Change, Business Strategy, Diversity and Inclusion, Organizational Strategy, Planning, Strategic Decision-Making, Strategic Thinking, Organizational Leadership, Collaboration, Leadership Development, Team Performance Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 3 - 6 Months

    • É

      École Polytechnique

      Quantum Optics 1 : Single Photons

      Skills you'll gain: Physics, Experimentation, Quantitative Research, Cryptography, Mathematical Modeling, Applied Mathematics, Engineering, Scientific, and Technical Instruments, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      332 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      Becoming an SAP Professional

      Skills you'll gain: Professional Networking, SAP Applications, Workforce Development, LinkedIn, Enterprise Resource Planning, Interviewing Skills, Business Development, Information Technology, Training Programs, Cloud Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      199 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Reports, Dashboards, and Customer Success in Salesforce

      Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      240 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…434445…228

    In summary, here are 10 of our most popular technical support courses

    • Google Project Management: Google
    • Derivatives - Options & Futures: Interactive Brokers
    • Social Computing: University of California San Diego
    • Formal Financial Accounting: University of Illinois Urbana-Champaign
    • Developing a Google SRE Culture: Google Cloud
    • Google Drive: Google Cloud
    • Project Planning and Execution: University of Colorado Boulder
    • Organic Solar Cells - Theory and Practice: Technical University of Denmark (DTU)
    • Leading Technical Organizations: Johns Hopkins University
    • Quantum Optics 1 : Single Photons: École Polytechnique

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