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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Managing Employee Compensation

      Skills you'll gain: Compensation Management, Compensation Strategy, Compensation and Benefits, Compensation Analysis, Payroll, Benefits Administration, Labor Compliance, Employee Retention, Employee Performance Management, Employee Engagement, Labor Law

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Continuous Delivery & DevOps

      Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Continuous Improvement Process, Quality Improvement, Process Improvement, Team Performance Management, IT Infrastructure, Test Automation, Team Oriented, Unit Testing, Information Technology Operations, System Testing, Software Testing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tech Support Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      118 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cybersecurity Essentials

      Skills you'll gain: Cybersecurity, Encryption, Cyber Attacks, Email Security, Computer Security Awareness Training, Security Awareness, Data Security, Network Security, Malware Protection, Authentications, Authorization (Computing), Security Controls, Hardening, Identity and Access Management, Information Privacy, Multi-Factor Authentication, System Configuration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      935 reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Kennesaw State University

      Writing Professional Email and Memos (Project-Centered Course)

      Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Administrative Support and Clerical Tasks, Target Audience, Communication, Constructive Feedback

      4.3
      Rating, 4.3 out of 5 stars
      ·
      450 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Social Media Marketing in Practice

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Digital Media Strategy, Facebook, Content Marketing, Instagram, LinkedIn, Digital Marketing, Social Media Campaigns, Marketing, Target Audience, Marketing Strategies, Online Advertising, Advertising Campaigns, Digital Content, Digital Advertising, Brand Awareness, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      530 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Introduction to Software Testing

      Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      786 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Liabilities and Equity in Accounting

      Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Tax, Sales Tax, Balance Sheet, Accounting, Accounts Payable, Financial Accounting, General Accounting, Equities, Bookkeeping, General Ledger, Mortgage Loans, Loans, Tax Compliance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      743 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Mastering Software Development in R

      Skills you'll gain: Ggplot2, Software Documentation, Open Source Technology, Tidyverse (R Package), Package and Software Management, Web Scraping, Data Manipulation, Data Visualization Software, Leaflet (Software), R Programming, Datamaps, Visualization (Computer Graphics), Data Cleansing, Interactive Data Visualization, Data Transformation, Object Oriented Programming (OOP), GitHub, Version Control, Debugging, Functional Design

      4.2
      Rating, 4.2 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • J

      Johns Hopkins University

      Systems Thinking In Public Health

      Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Simulations, Systems Analysis, Qualitative Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      932 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Development Processes and Methodologies

      Skills you'll gain: Software Development Methodologies, Agile Methodology, Software Engineering, Software Development Life Cycle, Requirements Analysis, Application Deployment, Agile Software Development, Systems Development, Software Architecture, Verification And Validation, Process Driven Development, Waterfall Methodology, System Requirements, Software Testing, Scrum (Software Development), Release Management, User Requirements Documents, Development Testing, Software Design, Maintainability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Managing Machine Learning Projects with Google Cloud

      Skills you'll gain: Data Ethics, Google Cloud Platform, Applied Machine Learning, Technical Management, IT Management, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Strategy, Business Ethics, Data Governance, Innovation, Feasibility Studies, Business Analysis, Project Management Life Cycle

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.7K reviews

      Beginner · Course · 1 - 3 Months

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    1…414243…228

    In summary, here are 10 of our most popular technical support courses

    • Managing Employee Compensation: University of Minnesota
    • Continuous Delivery & DevOps : University of Virginia
    • Tech Support Career Guide and Interview Preparation: IBM
    • Introduction to Cybersecurity Essentials: IBM
    • Writing Professional Email and Memos (Project-Centered Course): Kennesaw State University
    • Social Media Marketing in Practice: Digital Marketing Institute
    • Introduction to Software Testing: University of Minnesota
    • Liabilities and Equity in Accounting: Intuit
    • Mastering Software Development in R: Johns Hopkins University
    • Systems Thinking In Public Health: Johns Hopkins University

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