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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management: Foundations and Initiation

      Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Project Scoping, Resource Management, Stakeholder Communications, Requirements Management, Project Management, Project Planning, Project Management Life Cycle, Communication

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      866 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Cape Town

      Becoming a changemaker: Introduction to Social Innovation

      Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Creative Thinking, Community Development, Resourcefulness, Social Justice, Systems Thinking, Diversity and Inclusion, Complex Problem Solving, Growth Mindedness, Empathy, Resilience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Modeling in Power BI

      Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Transformation, Time Series Analysis and Forecasting, Performance Tuning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      702 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Communication Skills for Engineers

      Skills you'll gain: Proposal Writing, Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Business Writing, Public Speaking, Business Communication, Concision, Crisis Management, Persuasive Communication, Interpersonal Communications, Technical Writing, Communication, Meeting Facilitation, Electronic Media, Communication Strategies, Intercultural Competence, Report Writing, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      871 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Introduction to Trading, Machine Learning & GCP

      Skills you'll gain: Machine Learning, Google Cloud Platform, Applied Machine Learning, Supervised Learning, Time Series Analysis and Forecasting, Financial Trading, Deep Learning, Statistical Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Securities Trading, Technical Analysis, Financial Forecasting, Quantitative Research, Financial Modeling, Forecasting, Regression Analysis

      4
      Rating, 4 out of 5 stars
      ·
      876 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Introduction to Java

      Skills you'll gain: Eclipse (Software), Java, Java Programming, Integrated Development Environments, Development Environment, Software Installation, Computer Programming, Programming Principles, Program Development, Object Oriented Programming (OOP)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Career Discovery

      Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Social Skills, Adaptability, Collaboration, Business Research, Negotiation, Leadership Development, Professionalism, Lifelong Learning, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Artificial Intelligence: an Overview

      Skills you'll gain: Unsupervised Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Intellectual Property, Ethical Standards And Conduct, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Legal Risk, Artificial Intelligence, Reinforcement Learning, General Data Protection Regulation (GDPR), Dimensionality Reduction, Governance, Cloud Platforms, Deep Learning, Law, Regulation, and Compliance, Computer Science, Computer Vision

      4.6
      Rating, 4.6 out of 5 stars
      ·
      627 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Design Patterns

      Skills you'll gain: Model View Controller, Software Design Patterns, Software Design, Unified Modeling Language, Object Oriented Design, Code Review, Software Architecture, Programming Principles, Maintainability, Software Technical Review, Java, Object Oriented Programming (OOP), Android Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Coding Interview Preparation

      Skills you'll gain: Data Structures, Algorithms, Software Visualization, Pseudocode, Programming Principles, Computational Thinking, Computer Science, Technical Communication, Computational Logic, Program Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      700 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      Technion - Israel Institute of Technology

      Nanotechnology and Nanosensors, Part1

      Skills you'll gain: Engineering, Scientific, and Technical Instruments, Semiconductors, Innovation, Chemical and Biomedical Engineering, Emerging Technologies, Chemistry, Electronics, Medical Equipment and Technology, Laboratory Research, Chemical Engineering, Creative Design, Biochemistry

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • T

      The University of North Carolina at Chapel Hill

      Research Data Management and Sharing

      Skills you'll gain: Data Sharing, Data Management, File Management, Data Storage, Information Management, Data Strategy, Metadata Management, Data Governance, Document Management, Data Literacy, Data Quality, Data Integrity, Data Security, Version Control

      4.7
      Rating, 4.7 out of 5 stars
      ·
      721 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Project Management: Foundations and Initiation: University of Colorado Boulder
    • Becoming a changemaker: Introduction to Social Innovation: University of Cape Town
    • Data Modeling in Power BI: Microsoft
    • Communication Skills for Engineers: Rice University
    • Introduction to Trading, Machine Learning & GCP: Google Cloud
    • Introduction to Java: LearnQuest
    • Career Discovery: Kennesaw State University
    • Artificial Intelligence: an Overview: Politecnico di Milano
    • Design Patterns: University of Alberta
    • Coding Interview Preparation: Meta

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