Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts

Skills you'll gain: Jira (Software), Scrum (Software Development), Agile Methodology, Lean Methodologies, Kanban Principles, Sprint Planning, Agile Project Management, Backlogs, Workflow Management, Project Management, Issue Tracking, Query Languages, User Accounts, Continuous Improvement Process, Software Versioning

Skills you'll gain: Product Management, Product Lifecycle Management, Generative AI, Product Development, Product Roadmaps, Product Improvement, Product Design, Prototyping, ChatGPT, Go To Market Strategy, Customer Insights, Prompt Engineering, Market Research, Content Creation, Competitive Analysis

Skills you'll gain: Apple Service Certification, Apple iOS, Mac OS, Desktop Support, Network Troubleshooting, Hardware Troubleshooting, Mobile Development Tools, Mobile Security, System Configuration, Web Content Accessibility Guidelines, AI Personalization, Usability, Cloud Storage, Authentications, Encryption, User Accounts, Information Privacy, Data Sharing

Skills you'll gain: Python Programming, Programming Principles, Computer Programming, Algorithms, Data Structures, Problem Management, Debugging, Automation

Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Word, Microsoft Excel, Power BI, Microsoft 365, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis

Skills you'll gain: User Experience, User Research, Usability Testing, Design Research, User Centered Design, User Story, Figma (Design Software), Product Flow Diagram, Wireframing, Cross-Functional Collaboration, Prioritization, Storytelling

Skills you'll gain: Scrum (Software Development), Communication Planning, Virtual Teams, Product Management, Sprint Planning, Agile Product Development, Lean Methodologies, Product Roadmaps, Product Development, Product Strategy, Product Lifecycle Management, Stakeholder Management, UI/UX Strategy, Technical Product Management, Agile Methodology, User Story, Agile Project Management, Wireframing, Product Requirements, Persona Development

Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Python Programming, Data Science, Data Analysis

Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Data Ethics, Product Management, Artificial Intelligence, Business Ethics, Stakeholder Engagement