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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • U

      University of Lausanne

      Challenging Forensic Science: How Science Should Speak to Court

      Skills you'll gain: Criminal Investigation and Forensics, Legal Proceedings, Scientific Methods, Statistical Analysis, Report Writing, Probability & Statistics, Research, Technical Communication, Verification And Validation, Ethical Standards And Conduct

      4.9
      Rating, 4.9 out of 5 stars
      ·
      511 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Social Entrepreneurship

      Skills you'll gain: Growth Strategies, Team Oriented, Marketing Communications, Business Modeling, Business Planning, Entrepreneurship, Organizational Structure, Marketing Effectiveness, Market Opportunities, Communication Strategies, New Business Development, Business Development, Strategic Partnership, Business Strategies, Community Development, Program Evaluation, Social Sciences, Business Strategy, Performance Measurement, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      393 reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      Introduction to Information Technology and AWS Cloud

      Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Computer Hardware

      4.8
      Rating, 4.8 out of 5 stars
      ·
      430 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management: Risk, Quality, Teams, and Procurement

      Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Getting Started with Google Workspace en Español

      Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Calendar Management, Presentations, Collaborative Software, Spreadsheet Software, Version Control, File Management, Document Management, Excel Formulas, Setting Appointments, Data Visualization, Meeting Facilitation, Productivity Software, Email Security, Event Management, Product Demonstration, Sales Presentations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      608 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      PwC India

      PwC GST Taxation Executive

      Skills you'll gain: Accounting Records, Tax Returns, Invoicing, Reconciliation, Tax Compliance, Auditing, Accounting, Sales Tax, Key Performance Indicators (KPIs), Compliance Management, Billing, Income Tax, Tax Laws, Tax, Record Keeping, Registration, Regulatory Compliance, Compliance Auditing, Compliance Reporting, Vendor Contracts

      4.6
      Rating, 4.6 out of 5 stars
      ·
      88 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Retention, Loyalty Programs, Customer Engagement, Customer Insights, Customer Analysis, Relationship Management, Customer experience strategy (CX), Personalized Service, Target Market, Data-Driven Decision-Making, Business Intelligence, Trend Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      216 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Game Design and Development 1: 2D Shooter

      Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, Software Design, User Interface (UI), C# (Programming Language), UI Components, Object Oriented Programming (OOP), Animations, Scripting, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      501 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Health Information Technology Fundamentals

      Skills you'll gain: Electronic Medical Record, Health Technology, Health Information Management, Decision Support Systems, Clinical Data Management, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Data Management, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      404 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Maryland, College Park

      The Cycle: Management of Successful Arts and Cultural Organizations

      Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Business Strategies, Growth Strategies, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      727 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño y Creación de videojuegos

      Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Animation and Game Design, Unity Engine, Peer Review, User Interface (UI) Design, Computer Graphics, User Interface and User Experience (UI/UX) Design, Visualization (Computer Graphics), Software Design Documents, Conceptual Design, Design, User Interface (UI), Experience Design, Music, Usability, Persona (User Experience), Microsoft Visual Studio, Prototyping

      4.4
      Rating, 4.4 out of 5 stars
      ·
      908 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Cloudera

      Foundations for Big Data Analysis with SQL

      Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, Operational Databases, Data Management, Virtual Machines, Data Storage, Virtualization and Virtual Machines, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

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    1…373839…228

    In summary, here are 10 of our most popular technical support courses

    • Challenging Forensic Science: How Science Should Speak to Court: University of Lausanne
    • Social Entrepreneurship: Copenhagen Business School
    • Introduction to Information Technology and AWS Cloud: Amazon Web Services
    • Engineering Project Management: Risk, Quality, Teams, and Procurement: Rice University
    • Getting Started with Google Workspace en Español: Google Cloud
    • PwC GST Taxation Executive: PwC India
    • Customer Relationship Management: Starweaver
    • Game Design and Development 1: 2D Shooter: Michigan State University
    • Health Information Technology Fundamentals: Johns Hopkins University
    • The Cycle: Management of Successful Arts and Cultural Organizations: University of Maryland, College Park

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