Skills you'll gain: Performance Appraisal, Performance Review, Performance Management, Employee Performance Management, Management Training And Development, Constructive Feedback, Motivational Skills, Staff Management, Expectation Management, Conflict Management, Emotional Intelligence, Professionalism, Goal Setting, Active Listening, Relationship Building, Communication

Skills you'll gain: Backlogs, Jira (Software), Scaled Agile Framework, Product Roadmaps, Sprint Planning, Product Management, Agile Project Management, Release Management, Performance Measurement, User Story, Agile Methodology, Dashboard, Business Transformation, Technical Management, Prioritization, Stakeholder Engagement, Innovation

Skills you'll gain: Dashboard, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administrative Support, Trend Analysis, Workforce Management

Skills you'll gain: Business Writing, Active Listening, Professionalism, Public Speaking, Presentations, Social Skills, Communication, Verbal Communication Skills, Business Communication, Personal Attributes, Interpersonal Communications, Self-Awareness, Persuasive Communication, Professional Development, Professional Networking, Teamwork, Conflict Management, Non-Verbal Communication, Goal Setting, Storytelling