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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • D

      Duke University

      Impact Measurement & Management for the SDGs

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Stakeholder Engagement, Investment Management, Governance, Key Performance Indicators (KPIs), Benchmarking, Asset Management, Data-Driven Decision-Making, Verification And Validation, Due Diligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      618 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      MathWorks Computer Vision Engineer

      Skills you'll gain: Computer Vision, Image Analysis, Anomaly Detection, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Matlab, Application Deployment, PyTorch (Machine Learning Library), Machine Learning, Motion Graphics, Data Visualization, Automation, Data Mapping, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Spatial Data Analysis, Predictive Modeling, Visualization (Computer Graphics), Data Synthesis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      307 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      362 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Introduction to Virtual Reality

      Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Virtual Environment, Video Game Development, Display Devices, Technical Design, Human Computer Interaction, Computer Graphics, Human Factors

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Ready, Set, Future! Introduction to Futures Thinking

      Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Cognitive flexibility, Trend Analysis, Professional Development, Adaptability, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Office Productivity Software

      Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Word, Spreadsheet Software, Setting Appointments, Meeting Facilitation, Google Workspace, Google Sheets, Software Installation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      455 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      P

      Princeton University

      Bitcoin and Cryptocurrency Technologies

      Skills you'll gain: Blockchain, Cryptography, Encryption, Payment Systems, FinTech, Application Security, Digital Assets, Network Protocols, Data Mining, Transaction Processing, Data Storage, Distributed Computing, Emerging Technologies, Scripting, Public Affairs, Market Dynamics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data Integration and Processing

      Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de Chile

      Cuidados y procedimientos generales en la atención del recién nacido

      Skills you'll gain: Neonatal Intensive Care Unit, Child Health, Nursing Care, Pediatrics, Respiratory Care, Patient Safety, Cardiopulmonary Resuscitation (CPR), Life Support, Patient Evaluation, Medical Equipment and Technology, Health Assessment, Nutrition and Diet, Epidemiology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Developing An Entrepreneurial Mindset: First Step Towards Success

      Skills you'll gain: Entrepreneurship, Market Opportunities, Lean Methodologies, Open Mindset, Growth Mindedness, Strategic Thinking, New Business Development, Creative Thinking, Business Development, Personal Development, Self-Awareness, Innovation, Business Modeling, Overcoming Obstacles, Business, Risk Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      923 reviews

      Mixed · Course · 1 - 3 Months

    • T

      Tel Aviv University

      The Emergence of the Modern Middle East - Part I

      Skills you'll gain: World History, Political Sciences, International Relations, European History, Social Sciences, Economics, Governance, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Business Planning, Conflict Management, Marketing, Marketing Planning, Market Intelligence, Strategic Marketing, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Business, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      497 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…303132…227

    In summary, here are 10 of our most popular technical support courses

    • Impact Measurement & Management for the SDGs: Duke University
    • MathWorks Computer Vision Engineer: MathWorks
    • CVS Health Call Center Customer Service: CVS Health
    • Introduction to Virtual Reality: University of London
    • Ready, Set, Future! Introduction to Futures Thinking: Institute for the Future
    • Office Productivity Software: SkillUp EdTech
    • Bitcoin and Cryptocurrency Technologies: Princeton University
    • Big Data Integration and Processing: University of California San Diego
    • Cuidados y procedimientos generales en la atención del recién nacido: Universidad de Chile
    • Developing An Entrepreneurial Mindset: First Step Towards Success : Michigan State University

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