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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Computer Support Specialists (IT Support)

      Skills you'll gain: AI Personalization, Desktop Support, End User Training and Support, Technical Support and Services, Technical Support, Generative AI, System Support, Prompt Engineering, Automation, IT Automation, Problem Management, Artificial Intelligence

      3.9
      Rating, 3.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      File Utilities, Filters, and Common Unix Commands

      Skills you'll gain: Unix Commands, Unix, Command-Line Interface, Linux Commands, Linux, Shell Script, File Management, File Systems, Data Pipelines, System Configuration

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      Unix Processes and Communications

      Skills you'll gain: Network Protocols, Unix, Network Troubleshooting, Unix Commands, File Transfer Protocol (FTP), File Management, OSI Models, TCP/IP, OS Process Management, General Networking, File Systems, Computer Networking, Network Routing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Foundation Certified System Administrator (LFCS): Unit 8

      Skills you'll gain: Lightweight Directory Access Protocols, Version Control, Git (Version Control System), Open Source Technology, Linux, Linux Administration, Systems Administration, User Accounts, Identity and Access Management, Authentications

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Finance & Quantitative Modeling for Analysts

      Skills you'll gain: Finance, Capital Budgeting, Financial Data, Return On Investment, Financial Reporting, Financial Statement Analysis, Risk Modeling, Mathematical Modeling, Regression Analysis, Predictive Modeling, Business Modeling, Spreadsheet Software, Financial Analysis, Cash Flows, Financial Modeling, Balance Sheet, Predictive Analytics, Google Sheets, Microsoft Excel, Corporate Finance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Engineering

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Unsupervised Learning, PyTorch (Machine Learning Library), Keras (Neural Network Library), Supervised Learning, Applied Machine Learning, Generative AI, Deep Learning, Natural Language Processing, Reinforcement Learning, Scikit Learn (Machine Learning Library), Regression Analysis, Generative AI Agents, Artificial Neural Networks, Machine Learning Algorithms, ChatGPT, Machine Learning, Python Programming, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM AI Product Manager

      Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      System Administration and IT Infrastructure Services

      Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Software Development Life Cycle, Cloud Computing Architecture, Microsoft Windows, Computing Platforms, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Cyber Attacks, Data Storage, Hardware Troubleshooting, Network Administration, Public Cloud, Networking Hardware, Wireless Networks, General Networking, Programming Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Apple Support Pro Certification Guide (SUP-2025)

      Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple iOS, Mac OS, Desktop Support, Network Troubleshooting, Hardware Troubleshooting, Mobile Security, System Configuration, Web Content Accessibility Guidelines, AI Personalization, Usability, Cloud Storage, Authentications, Encryption, User Accounts, Wireless Networks, Information Privacy

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Finance and Accounting

      Skills you'll gain: Finance, Capital Budgeting, Working Capital, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Reporting, Financial Accounting, Financial Statements, Cash Flows, Balance Sheet, Accounting, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Financial Planning, Income Statement, Bookkeeping, Accounts Receivable, Corporate Finance, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, SQL, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular technical support courses

    • GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
    • File Utilities, Filters, and Common Unix Commands: EDUCBA
    • Unix Processes and Communications: EDUCBA
    • Linux Foundation Certified System Administrator (LFCS): Unit 8: Pearson
    • Finance & Quantitative Modeling for Analysts: University of Pennsylvania
    • IBM AI Engineering: IBM
    • IBM AI Product Manager: IBM
    • System Administration and IT Infrastructure Services: Google
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • Apple Support Pro Certification Guide (SUP-2025): Packt

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