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Results for "self service technologies"
Johns Hopkins University
Skills you'll gain: Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Deep Learning, Machine Learning, Artificial Intelligence
Skills you'll gain: Data Ethics, Data Analysis, Analytics, Data-Driven Decision-Making, Google Sheets, Business Analytics, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Strategy, Data Visualization Software, SQL
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Analysis Expressions (DAX), Data Cleansing, Data Modeling, Business Intelligence, Financial Modeling, Workflow Management, Data Management, Microsoft 365, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Kubernetes, Containerization, Cloud Storage, Cloud Services, Identity and Access Management, Application Deployment, Virtual Machines, Cloud Computing, Generative AI, Data Storage Technologies, Network Infrastructure, Serverless Computing, Load Balancing, Scalability
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Ideation, Verification And Validation, OpenAI, Creative Thinking, Creativity, Artificial Intelligence, Personalized Service, Risk Management Framework, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Digital Transformation, Persona Development, Data Ethics, Business Process Automation, Expense Reports, Innovation, Natural Language Processing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
In summary, here are 10 of our most popular self service technologies courses
- Psychological First Aid: Johns Hopkins University
- What is Data Science? : IBM
- Foundations: Data, Data, Everywhere: Google
- Customer Relationship Management: Starweaver
- Call Center Customer Service: CVS Health
- Excel Skills for Business: Macquarie University
- DevOps, Cloud, and Agile Foundations: IBM
- Improving Customer Retention: Coursera Instructor Network
- Generative AI for Customer Support: IBM
- Google Cloud Fundamentals: Core Infrastructure: Google Cloud