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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • G

      Google Cloud

      Change Management for Google Workspace - Español

      Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Google Workspace, Training and Development, Organizational Effectiveness, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Developing a Google SRE Culture - 日本語版

      Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, Continuous Delivery, DevOps, Service Level, Continuous Integration, Performance Measurement, Performance Metric, Change Management, Design Thinking, Automation, Data-Driven Decision-Making, Prototyping

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - Español

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cloud Security, Proxy Servers, Google Cloud Platform, Firewall, Infrastructure Security, Network Monitoring, Intrusion Detection and Prevention, Threat Detection, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - Deutsch

      Skills you'll gain: Google Cloud Platform, Customer Analysis, Marketing Analytics, Generative AI, Big Data, Analytics, Advanced Analytics, Customer Insights, Data-Driven Decision-Making, Data Analysis, Predictive Modeling, Applied Machine Learning, Marketing Strategies, Forecasting

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Looker Studio Pro Essentials - Français

      Skills you'll gain: Data Presentation, Looker (Software), Business Reporting, Collaborative Software, Google Cloud Platform, Administration, Customer Support, Data Sharing, Scheduling, Data Governance

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Planning for a Google Workspace Deployment - Português

      Skills you'll gain: Change Management, Google Workspace, Data Migration, Application Deployment, User Provisioning, Technical Management, Email Security, Project Design, Administration, Cloud Computing, End User Training and Support

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Security Engineers - Deutsch

      Skills you'll gain: Google Cloud Platform, Application Deployment, Generative AI, Cloud Security, Cloud Computing, Security Controls, Security Engineering, System Configuration

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      B

      Banco Interamericano de Desarrollo

      Design de projetos de governo digital

      Skills you'll gain: Digital Transformation, User Centered Design, Policy Development, Cybersecurity, Technology Strategies, Public Administration, Project Design, Data Integration, Governance, Human Resource Strategy, Program Evaluation, Process Improvement, Data Management, Interoperability

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts-Português Brasileiro

      Skills you'll gain: Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Google Cloud Platform, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - 日本語版

      Skills you'll gain: Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Português Brasileiro

      Skills you'll gain: Generative AI, Google Cloud Platform, Customer Relationship Management, Predictive Modeling, SQL, Big Data, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Bahasa Indonesia

      Skills you'll gain: Generative AI, Customer Relationship Management, Predictive Modeling, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Big Data, Business Solutions

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Change Management for Google Workspace - Español: Google Cloud
    • Developing a Google SRE Culture - 日本語版: Google Cloud
    • Networking in Google Cloud: Network Security - Español: Google Cloud
    • Gemini for Data Scientists and Analysts - Deutsch: Google Cloud
    • Looker Studio Pro Essentials - Français: Google Cloud
    • Planning for a Google Workspace Deployment - Português: Google Cloud
    • Gemini for Security Engineers - Deutsch: Google Cloud
    • Design de projetos de governo digital: Banco Interamericano de Desarrollo
    • Gemini for Data Scientists and Analysts-Português Brasileiro: Google Cloud
    • Gemini for Data Scientists and Analysts - 日本語版: Google Cloud

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