• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Development Processes and Methodologies

      Skills you'll gain: Software Development Methodologies, Agile Methodology, Software Engineering, Software Development Life Cycle, Requirements Analysis, Application Deployment, Agile Software Development, Systems Development, Software Architecture, Verification And Validation, Process Driven Development, Waterfall Methodology, System Requirements, Software Testing, Scrum (Software Development), Release Management, User Requirements Documents, Development Testing, Software Design, Maintainability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Virtual Teacher

      Skills you'll gain: Peer Review, Instructional Design, Education Software and Technology, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Teaching, Course Development, Collaborative Software, Developing Training Materials, Curriculum Development, Curriculum Planning, Blended Learning, Virtual Environment, Data Management, Performance Testing, Augmented Reality, Web Content Accessibility Guidelines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      401 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Artificial Intelligence: an Overview

      Skills you'll gain: Unsupervised Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Intellectual Property, Ethical Standards And Conduct, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Legal Risk, Artificial Intelligence, Reinforcement Learning, General Data Protection Regulation (GDPR), Dimensionality Reduction, Governance, Cloud Platforms, Deep Learning, Law, Regulation, and Compliance, Computer Science, Computer Vision

      4.6
      Rating, 4.6 out of 5 stars
      ·
      626 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Virginia

      Continuous Delivery & DevOps

      Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Continuous Improvement Process, Quality Improvement, Process Improvement, Team Performance Management, IT Infrastructure, Test Automation, Team Oriented, Unit Testing, Information Technology Operations, System Testing, Software Testing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Financial Reporting

      Skills you'll gain: Balance Sheet, Revenue Recognition, Financial Accounting, Financial Reporting, Depreciation, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP), Accounts Receivable, Accounting, Inventory Accounting, Income Statement, Financial Statements, Cash Management, Accrual Accounting, Tax Management, Cash Flows, Fixed Asset, International Financial Reporting Standards, Technical Accounting, Standard Accounting Practices

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      900 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Modeling in Power BI

      Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Transformation, Time Series Analysis and Forecasting, Performance Tuning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      702 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      UNSW Sydney (The University of New South Wales)

      Introduction to Systems Engineering

      Skills you'll gain: Systems Engineering, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, System Design and Implementation, Concept Of Operations, Configuration Management, Prototyping, System Requirements, Design Reviews, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      810 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Managing Employee Compensation

      Skills you'll gain: Compensation Management, Compensation Strategy, Compensation and Benefits, Compensation Analysis, Payroll, Benefits Administration, Labor Compliance, Employee Retention, Employee Performance Management, Employee Engagement, Labor Law

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management: Foundations and Initiation

      Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Project Scoping, Resource Management, Stakeholder Communications, Requirements Management, Project Management, Project Planning, Project Management Life Cycle, Communication

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      866 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Game Design and Development with Unity

      Skills you'll gain: Unity Engine, Game Design, Video Game Development, Prototyping, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, C# (Programming Language), User Interface (UI), Software Design, Animation and Game Design, User Experience, Storytelling, Software Documentation, User Experience Design, Conceptual Design, Augmented and Virtual Reality (AR/VR), Microsoft Visual Studio, UI Components

      4.7
      Rating, 4.7 out of 5 stars
      ·
      618 reviews

      Beginner · Specialization · 3 - 6 Months

    • T

      The University of North Carolina at Chapel Hill

      Research Data Management and Sharing

      Skills you'll gain: Data Sharing, Data Management, File Management, Data Storage, Information Management, Data Strategy, Metadata Management, Data Governance, Document Management, Data Literacy, Data Quality, Data Integrity, Data Security, Version Control

      4.7
      Rating, 4.7 out of 5 stars
      ·
      721 reviews

      Mixed · Course · 1 - 3 Months

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…262728…227

    In summary, here are 10 of our most popular technical support courses

    • Software Development Processes and Methodologies: University of Minnesota
    • Virtual Teacher: University of California, Irvine
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Artificial Intelligence: an Overview: Politecnico di Milano
    • Continuous Delivery & DevOps : University of Virginia
    • Financial Reporting: University of Illinois Urbana-Champaign
    • Data Modeling in Power BI: Microsoft
    • Introduction to Systems Engineering: UNSW Sydney (The University of New South Wales)
    • Managing Employee Compensation: University of Minnesota
    • Project Management: Foundations and Initiation: University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok